Flight Operations Base Manager

Let your career take off with PSA Airlines

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

The Flight Operations Base Manager is responsible for the overall support and administration of a crew base. This position requires excellent verbal and written communication, teamwork, and knowledge of company operations and policies. Support the Chief Pilots Office and ensuring pilots are supported in their daily job functions and the operations run smoothly. 

Job Responsibilities

• Learn and maintain in-depth knowledge of the POH and FOM as well as company operations specifications and manual systems. 
• Work with the Chief Pilots Office to maintain the highest standards of conduct, performance, and competency. 
• Participate in labor relations grievances between pilots and the company. 
• Monitor pilot assignments. 
• Partner with other departments to ensure exceptional crew member performance and training.  
• Organize and control documentation affecting the pilot’s personnel records (excluding training, flight, duty, and other records delegated to other departments). 
• Understanding of Safety Management System (SMS) philosophy and application. 
• Research and analyze operational issues, find root causes, recommend solutions using company SMS policies and philosophy. Establish and maintain systems of accountability, capability, commitment, execution, and results in sustainable ways 
• Maintain good working relationships with other departments (i.e. Inflight, Maintenance, OCC, Safety etc.) to support the operation. 
• Review and process pilot expense reports. 
• Create, complete, and maintain tracking spreadsheets. 
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs 
• Performs other duties as assigned. 

Qualifications

• High school diploma or equivalent 
• Excellent working knowledge of Microsoft Office software and Adobe Acrobat. 
• Must be self-motivated and able to complete tasks without direct oversight and within deadlines. 
• Demonstrated knowledge of operations with respect to aviation standards and safe operating practices, 14 CFR, and operations specifications.     
• Ability to speak/read/write in English.   
• If hired, must be able to demonstrate that you are authorized to work in the US.

Preferred

• Previous flight operations experience. 
• Previous line experience as a pilot. 
• Demonstrated knowledge of collective bargaining agreements. 
• Demonstrated knowledge of all applicable FARs and PSA operations specifications. 

• Driven
• Reliable
• Caring
• Engaging Communicator
• Decisive
• Results Driven

• Problem Solving
• Communication (verbal and written)
• Data Analytics and Diagnostics skills
• Coaching & Development
• Driving Excellence
• Facilitating Change
• Strategic Thinking