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about 1 year ago
Reach Air
Location: Bozeman
Job type: Permanent
Sector: Operations
Category: Customer Service Jobs
Company Overview

Thank you for taking the next step in the REACH Air Medical Services hiring process!

Flight Nurses at REACH are Making a Difference EVERY Day! We are currently in search of qualified Flight Nurses to join our team.

REACH won the prestigious "Program of the Year Award" presented by the Association of Air Medical Services for 2015. Our outstanding reputation is due in great part to our notable safety practices and effective customer service program. This award is hailed as one of the air medical transport industry's highest honors and is presented annually to the company whose program clearly exceeds industry standards for safety, patient care, leadership and community service.

Founded in 1987, our mission statement is "In every situation, do what is right for the patient." The company has consistently demonstrated a commitment to patient care and has transported more than 100,000 critically ill and inured patients to date. We have over 30 bases in California, Oregon, Nevada, Montana, Colorado and Texas.


* Having real autonomy both as an individual and as part of a team.

* Working fora company that continuously helps you improve your skills.

* Being part of a team that cares about you and supports you.

The REACH Team of professionals awaits your contribution to excellence.

Help us Make a Difference!

Position Summary

The REACH Flight Nurse provides customer oriented high quality patient care, in a safe and efficient manner. In every situation the Flight Nurse does what is right for the patient based on a thorough assessment and implantation of protocols, SOP’s and appropriate care.

Duties and Responsibilities

• Delivers safe and efficient patient care by providing customer oriented high quality nursing care to each patient throughout the transport process.
• Utilizes REACH clinical protocols to provide high quality patient care.
• Performs nursing expanded scope practice policies and procedures to deliver high quality patient care in the transport environment.
• Monitors, records, and reports to receiving staff, patient condition and response to interventions.
• Properly utilizes aircraft radios and navigation tools to assist in the safe and efficient transport of the patient.
• Represents REACH in public relation and safety in-services to improve awareness and safety.
• Other duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, either orally or in writing.


• Graduate of an accredited school of nursing.
• Current unrestricted RN license in State of practice.
• Minimum of three (3) years of emergency/critical care experience (>1 year of adult ICU preferred).
o PICU, NICU and CCT experience desirable.
• Current AHA ACLS, BCLS and PALS provider verified, and NRP verified.
• CEN, CCRN, CFRN and MICN recommended for entry-level position.
• National certification in specialty area required within one (1) years of hire.
• BTLS, ITLS, PHTLS, TNCC or TNATC required within six (6) months.

• Excellent customer service skills.
• Ability to communicate professionally, effectively and persuasively.
• Ability to maintain composure under pressure, works efficiently and accurately with frequent interruptions, and set and reset multiple priorities.
• Remains cognizant of local EMS county protocols and requirements.
• Presents a professional image as a REACH flight team member.
• Maintains a positive team attitude with paramedic, respiratory therapist, pilot, mechanic and communication specialist by working cohesively.
• Works independently and tolerates high stress levels while maintaining a good rapport with co-workers.
• Maintains ongoing knowledge of relevant aviation SOP’s.

Additional Qualifications

Value Based Competencies:
Customer / Patient Focused:
• Anticipates and strives to understand the unique needs of each patient and/or customer.
• Tailors each interaction to the specific needs of the person and/or situation.
• Responds quickly and effectively to problems that arise while providing service.

• Demonstrates open, honest and respectful communication.
• Provides timely, constructive feedback that contributes to others development (each member must demonstrate a commitment to help each other succeed).

• Takes responsibility for individual and team actions, decisions and results.
• Measures progress against agreed upon plans and stated goals.

Continuous Improvement:
• Thinks broadly when seeking new ways to improve performance, processes and services.
• Seeks out and utilizes best practices.

Working Conditions and Physical Environment

Physical Requirements:

* Requires activities requiring a moderate amount of standing, sitting, and walking.

* Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting (knuckle height and ankle height).

* Capable of lifting 75lbs. Floor to bench height.

* Ability to hear routine aircraft and medical equipment noises.

* Maintains a “duty” weight (body weight + uniform/equipment – helmet not included) of less than 230lbs for Rotor Wing (Helicopter) operations.

* Maintains a “duty” weight (body weight + uniform/equipment – helmet not included) of less than 250lbs for Fixed Wing operations.

* Must be able to wear a commercially available respirator mask with proper fit, when required.

* Requires close and distant visual capability.

* Periodic hands to key ability (typing).

* Ability to work within a 24-hour job environment.

Environmental Conditions:
The Flight Nurses duties are performed in either indoor or outdoor environments. The Flight Nurse may be exposed to routine office noises, moderate electrical or mechanical hazards and frequent exposure to an aircraft hangar environment where the Flight Nurse may be exposed to loud aircraft noise, fumes, gases, odors, dust particles and mechanical/electrical and chemical hazards. The Flight Nurse must be present at work site to complete the job.

Protective Equipment:
• Nomex full body flight suit
• Leather or Nomex boots
• Aviation Helmet
• PPE – latex gloves, goggles, and HEPA mask
• Hearing protection (plugs, band or head set)

Work Place Conditions: The Flight Nurse is physically based at an airport “crew quarters” for 24 hour shifts and must be prepared at a moment’s notice (within 4 minutes) to begin air ambulance missions that last from ½ hour to 4 hours in duration. The crew quarters are equipped with kitchen, shower, rest and sleeping facilities.

Work Schedule: The current standard shift at REACH for flight crewmembers is 7 rotating 24-hour shifts per every 4 week period. Sometimes a flight shift may extend past 24 hours. Must be available for one (1) on-call shift in a four (4) week period.

Company Offerings

REACH offers competitive benefits including medical, dental, vision, short- and long-term disability, life insurance, as well as a 401(k) plan. We also offer a flexible paid-time-off program and voluntary supplemental life insurance packages.

Important Information

REACH is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans).

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