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7 months ago
Austin Fraser
Salary: Negotiable
Location: Middlesex
Job type: Permanent
Contact: Jodie-Lee Greenaway
Sector: Aviation
Category: Customer Service Jobs


My client who are a leading provider of aviation parts and services are expanding their services to be based in Heathrow.


Oversight and management of the daily repair transactions

Interaction with Vendors as necessary relating to Repair Order transactions

Prioritisation of pipeline of Vendor work

Interaction with the customer as necessary relating to Repair Order transactions

Preparing Customer and Vendor meeting presentation packages

Collaborating with the Inventory & Data Management team

Co-ordinating with the 24/7 Customer Support team


Experince of managingand maintaining relationships

Experince of working with Vendors

Background in Aviation

Experince of working in a high pressure environment

Highly organised

Knowledge of the repair cycle

Detailed Objectives and Goals:

Ensuring transactions and system integrity is maintained

Transactions are completed and managed within agreed timeframes

Contract Service Levels to target

Management of individual performance in line with company policies and values

Austin Fraser is acting as an Employment Agency in relation to this vacancy.

Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.

Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.

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