Duty Manager/Supervisor

Irlam Associates
Bristol Airport, North Somerset, England
Full time
£35,000 - £37,000
17 days ago

As Duty Manager, you will be required to work with Customer airlines to ensure service level agreements are met and maintained to a high standard. You will manage staff members on aircraft cleaning inspections along with identifying training needs and conducting staff assessments.

Salary : £35,000 - £37,000 OTE (On target earnings)

Shift pattern : 4 on 4 off meaning you only work half of the year! 18:00pm - 06:00am

Why work with us?

We are renowned in the aviation industry for our high standards, and we passionately believe helping colleagues achieve a good work/life balance is key to their happiness in the workplace.

The tailored training and support our new starters and existing colleagues receive is second to none and we have a range of other benefits available to our team including:

  • Access to our Employee Assistance Programme - 24/7 wellbeing support;
  • Sick Pay;
  • Recognition Schemes;
  • Referral Bonus;
  • Employee Airport Discounts
  • Paid Car Parking;
  • Quality Uniform and Equipment;
  • Enhanced Overtime Rate
  • ...and much more!

A degree of flexibility to support the operation during our busy periods is a must in this role. Candidates must hold a full manual driving licence and be able to pass a criminal record check.

Key Responsibilities;

  • Combine experience, intuition and strategic thinking to make considered judgements about the overall impact on the business and people, including of potential threats and risks.
  • Ensure tasks are performed in accordance with Company and Airline specific procedures and policies.
  • Maximize company revenue on a daily/nightly basis.
  • Ensure health & safety and company policies are continuously monitored and enforced.
  • The on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer.
  • Management of all associated paperwork in line with regulatory requirements and company procedures.
  • Assisting with aircraft appearance duties where required
  • Reviews operational reports and resolves problems to ensure minimum costs and prevent flight or delivery delays.
  • Inspects equipment to ensure specific operational and safety performance.
  • Required to attend the mandatory training imposed by the Company and Airlines as per job role.
  • Be proactive and enthusiastic to lead by example.
  • Maintain an impartial and professional attitude towards every member of staff
  • Other duties as assigned.

Key requirements for Duty Manager:

  • Previous Management experience
  • Ability to work under pressure and adapt quickly to suit client needs
  • Good attention to detail
  • Previous aircraft cleaning experience would be highly beneficial
  • Valid Passport/Photo ID and right to work in the UK
  • 5 years' check-able work history
  • Clean Disclosure/ Criminal Record Check
  • Must be willing to undergo relevant training as required

Irlam Associates

company Size
11-50 Employees
Founding year

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