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6 months ago
Swissport
Salary: £8.31 per hour
Location: Edinburgh Airport
Job type: Part Time
Contact: EDI Recruitment
Sector: Airport
Category: Ground Crew Jobs

Interviews will be held between 15th-19th January 2018. The successful candidate will commence employment in February. This role is fixed term, part time working  a flexible shift pattern of any 5 days from 7.  

Job Summary 

Dispatch Agents manage the entire arrival and departure process overseeing all activities to ensure a safe working environment and achieve an on time departure. Dispatchers will deal with a variety of airline systems and represent Swissport through effective communication with flight and cabin crew at the aircraft side. The Dispatch Agent will ensure that the aircraft departs with all passengers, baggage and cargo are accounted for.
 

Job Responsibilities

  • Responsible for auditing fuel ticket information for accuracy.
  • Prepare flight paperwork for crew including printing of flight plans, weather reports, passenger lists and airline documentation.
  • Communicate aircraft fuel and load data between flight crew and load control departments.
  • Liaise with colleagues to ensure the aircraft is loaded as intended.
  • Prioritise tasks and manage the turnaround of an aircraft from arrival to departure
  • Operate air bridges and stand guidance systems
  • Drive vehicles airside including cars, vans and mini-buses to provide crew transport to and from the aircraft
  • Operate a variety of airline and Swissport computer systems and handheld devices
  • Deal with aircraft weight and balance calculations as required
  • Report all equipment malfunctions to the appropriate supervisor/manager
  • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
  • Comply with Swissport Standard Operating Procedures (SOP’s)
  • Maintain the highest standards of safety and security at all time
  • Other duties as assigned

The list is not exhaustive and may vary depending on location and local customer requirements.

Qualifications and Competencies

 

  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Ability to speak and understand the English language
  • Ability to travel to the airport at times where public transport is not available
  • Ability to follow processes and procedures and apply flexible approach when required
  • Excellent communication skills and awareness of customer service
  • Willingness to work in inclement weather
  • Able to work as a team in a fast paced environment
  • A full driving license
  • Previous experience working in an aviation environment is desired
  • Ability to speak additional languages is desired

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