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4 months ago
Wizz Air
Location: Hungary
Job type: Permanent
Sector: Business & Administration
Category: Senior Manager Jobs
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Digital Conversion Manager (E-commerce)

Location:
Budapest

Job Code:
CCM2018

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Description

Digital Conversion Manager (E-commerce)

(based in Budapest)

We are looking for a top-performing GROWTH-master to join one of Europe's fastest growing airlines. You will own the conversion optimization roadmap for Wizz Air including creating data-driven hypotheses and deploying well-structured developments and tests to improve Web/App conversion and user experience. You will liaise with many different internal/external teams to deliver better experiences for millions of passengers in Europe and beyond.

Key responsibilities will include:

* Monitor Web/App sales performance and customer journeys to develop insights for growth

* Lead new feature/product developments in the booking flow on Web/App

* Supervise the delivery of Wizz Air’s testing/experimentation roadmap to drive Web/App conversion

* Supervise the delivery of in-depth reporting of and monitoring of current and past tests

* Work across the commercial team to gather insights and coordinate cross-functionally to prioritize highest impact initiatives

* Coordinate the work of the external CRO-team, reviewing the testing projects

* Coordinate the Design agency

* Working with IT resources to implement the requested changes

* Make sure that the infrastructure and tools are available, initiating and coordinating purchasing processes, getting approval on the costs

* Cost estimation and invoice approval

Requirements:

* Completed university or college degree

* At least three years’ experience working in Digital/E-commerce

* UX-design related experience

* Experience in implementing A/B and multi-variate tests

* Proficiency in Google Analytics for reporting, tracking and insights

* Experience in customizing onsite user journeys and analyzing user behavior patterns

* Strong problem solving and analytical skills

* Ability to draw strategic insights from analysis and communicate concisely and effectively with stakeholders within and outside the business

* Collaborative, comfortable working across several teams

* Insight driven, loves problem solving and finding insights to unlock further growth potential

* Strong project management skills

* Openness to live and work in Budapest, Hungary

* Flexibility to travel as required away from Head Office

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