Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 25 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.
Our client, a specialist in the maintenance, repair and upgrade of Hawker, Beechcraft and Cessna aircraft requires a Customer Support Representative to be based in Paris.
-Serves as main point of contact with the customer while the aircraft is in our shop. Coordinates with the service center team to maintain and develop a positive relationship with current and future customers . responsible for responding to customer inquiries and assures customer expectations are met
-Prior to the maintenance visit, review upcoming schedule/service order and customer file and becomes aware of any issues
-Review work scope with customer
-Review warranty programs
-Keeps customer informed of maintenance work, in relation to the accountant status and schedule departure
-Develops quote for additional services, as required
-Review and approve pro forma invoice
-Review work accomplished (debrief) with customer
-Make follow-up call to the customer and update customer response form
-Other occasional tasks in relation to the function
Ideal candidates profile
-Very good technical knowledge of Beechcraft products and Hawker preferably
-Good experience in customer relation required
-Additional foreign language highly desired
-This person will be the client interface for a number of markets, including military with foreign armies.
-Based at Paris, France
-Job type: Permanent
If you are interested in applying for this position and you meet the requirements, please send your updated CV to Nathan.firstname.lastname@example.org or callfor more detail.
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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Line Up Aviation is a recruitment agency