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Customer Service Agent (Passenger Services)

Location: Dublin Airport

Employee Status: Permanent

Department: Ground Operations

 

Job Summary

We are currently looking to recruit a Customer Service Agent to be based in Dublin on behalf of our client a well know Airline with Headquarters in China.

The Customer Service agent will be responsible for assisting and supporting passengers with check in, baggage processing, reservations and ticketing as well as boarding of flights and air-bridge operations.

The individual will be required to deliver a high standard of customer service some of which will include greeting arriving passengers, handling of VIPs, providing special passenger assistance and other duties as assigned.

This individual will also need to have experience with complaint resolution.

 

Qualifications and Experience

  • 2 -3 years’ experience in similar position
  • Proven track record of working in a fast-paced environment
  • Fluent in Mandarin and English.
  • Be eligible to work in the EU

Customer Service Agent (Passenger Services)

Location: Dublin Airport

Employee Status: Permanent

Department: Ground Operations

 

Job Summary

We are currently looking to recruit a Customer Service Agent to be based in Dublin on behalf of our client a well know Airline with Headquarters in China.

The Customer Service agent will be responsible for assisting and supporting passengers with check in, baggage processing, reservations and ticketing as well as boarding of flights and air-bridge operations.

The individual will be required to deliver a high standard of customer service some of which will include greeting arriving passengers, handling of VIPs, providing special passenger assistance and other duties as assigned.

This individual will also need to have experience with complaint resolution.

 

Qualifications and Experience

  • 2 -3 years’ experience in similar position
  • Proven track record of working in a fast-paced environment
  • Fluent in Mandarin and English.
  • Be eligible to work in the EU
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Looking for aviation jobs in UK English ?