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9 months ago
Ravn Alaska
Location: Kodiak
Job type: Permanent
Sector: Airport
Category: Customer Service Jobs
Vacancy Announcement

DATE: March 19, 2018

TO: All Qualified Applicants

FROM: Human Resources

RE: Customer Service Agent/Kodiak

CLOSING DATE: Open Until Filled

This is a recruitment for a Customer Service Agent. This position will be located in

Kodiak, Alaska. This is a full time benefit eligible position. Schedule to be

determined. Candidates must be flexible – able to work days, nights, weekends,
holidays.

MINIMUM QUALIFICATIONS: High School Diploma or GED. Strong customer service
skills. Ability to prioritize multiple tasks. Able to work with minimal supervision in a

public setting with multiple employees and distractions. Ability to lift up to 50 pounds on a

consistent basis. Professional appearance and demeanor; attention to detail and accuracy

at all times.

MINIMUM REQUIREMENTS: Responsible for ensuring that every customer is served in

an efficient, thorough and courteous manner. Responsible for placing customer service

second only to safety. Work interactively and cooperatively with all related departments.

Advise customers of any flight updates within guidelines established. Responsible for

completing annual recurrent training relative to regulatory and Company requirements.

Maintain confidentiality of Company affairs with customers or within hearing distance of

customers. ALL INTERESTED APPLICANTS ARE ENCOURAGED TO SUBMIT A COMPLETED
EMPLOYMENT APPLICATION TO Ravn Air Group, Human Resources, 4700 Old International

Airport Road, Anchorage, AK Fax 266-8401. NO PHONE CALLS PLEASE.

Ravn Air Group is an Equal Opportunity Employer. We adhere to a policy of

making employment decisions without regard to race, color, religion, sex, national

origin, citizenship, age or disability. We assure you that your opportunity for

employment with Ravn Air group depends solely on your qualifications.

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