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27 days ago
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Customer Contracts Executive


Line Up Aviation
Salary: Competitive salary depending on experience
Location: West Sussex
Job type: Permanent
Experience: Any or N/A
Contact: Rose Blanch
Sector: Sales & Purchasing
Category: Customer Service Jobs
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Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

Role: Customer Contracts Executive

Location: Gatwick 

Job type: Permanent 

Our Customer Contracts Team is growing! We're looking to appoint a Customer Contracts Executive to join the team. The successful candidate will be responsible for assisting and providing support in the day-to-day management of PBH and CPAL contracts.

Working within a small team reporting to the Team Leader, the Customer Contracts Executive is primarily responsible for assisting and providing support in the day to day management of PBH and CPAL contracts.

Essential Duties and Responsibilities:  
  • To process orders from contracted customers within the service levels of the contracts.
  • Ensure all contracted customers receive a high level of customer service.
  • Provide all contracted customers with status reports as agreed within the customer contracts.
  • Assist in the approval process for quotes & invoices.
  • Order materials required in support of contracts, ensuring on-time delivery.
  • Manage subcontractors related to each contract, ensuring compliance of agreed service levels and contractual obligations
  • Assist in the management of any warranty activities for contracted components.
  • Arrange, prepare and represent customer performance review meeting.
  • Liaise with other depts. to ensure customer service levels maintained.
Essential:
  • Computer literate with a good working knowledge of Microsoft office
  • A willingness and enthusiasm to learn.
Desirable:
  • Previous working knowledge of Quantum IT system is an advantage but not essential.
Personal Qualities:
  • Ability to work using own initiative.
  • Able to work within a small team of highly motivated individuals in a fast-moving entrepreneurial working environment.
Education:
  • Educated to a minimum of GCSE standard or equivalent
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Rose Blanch at Line Up Aviation

“Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office.  Interact with us using the #LineUpAviation tag at any time!  Thank you for your follow!”
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

Role: Customer Contracts Executive

Location: Gatwick 

Job type: Permanent 

Our Customer Contracts Team is growing! We're looking to appoint a Customer Contracts Executive to join the team. The successful candidate will be responsible for assisting and providing support in the day-to-day management of PBH and CPAL contracts.

Working within a small team reporting to the Team Leader, the Customer Contracts Executive is primarily responsible for assisting and providing support in the day to day management of PBH and CPAL contracts.

Essential Duties and Responsibilities:  
  • To process orders from contracted customers within the service levels of the contracts.
  • Ensure all contracted customers receive a high level of customer service.
  • Provide all contracted customers with status reports as agreed within the customer contracts.
  • Assist in the approval process for quotes & invoices.
  • Order materials required in support of contracts, ensuring on-time delivery.
  • Manage subcontractors related to each contract, ensuring compliance of agreed service levels and contractual obligations
  • Assist in the management of any warranty activities for contracted components.
  • Arrange, prepare and represent customer performance review meeting.
  • Liaise with other depts. to ensure customer service levels maintained.
Essential:
  • Computer literate with a good working knowledge of Microsoft office
  • A willingness and enthusiasm to learn.
Desirable:
  • Previous working knowledge of Quantum IT system is an advantage but not essential.
Personal Qualities:
  • Ability to work using own initiative.
  • Able to work within a small team of highly motivated individuals in a fast-moving entrepreneurial working environment.
Education:
  • Educated to a minimum of GCSE standard or equivalent
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Rose Blanch at Line Up Aviation

“Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office.  Interact with us using the #LineUpAviation tag at any time!  Thank you for your follow!”

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