Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*
Move Beyond with us together!
Your Overall Package:
Your Journey With Us:
Reports to: Customer Contact Team Lead
As a Customer Care Advisor, you will be the brand ambassador to connect our customers and deliver high-quality service through various digital channels, including LiveChat, WhatsApp, and telephone.
Diverse Roles and Responsibilities with assignment to one of our dedicated teams upon joining:
Call & Digital Channel
High Tiers Membership Team
Join our team to embark on a promising and structured career path within our dynamic Customer Care Department. From entry-level to management roles, we provide opportunities for growth, skill enhancement, and leadership development –
Customer Care Advisor (III, II, I) >Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager, Customer Contact > Customer Contact Manager
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
*Terms and Conditions Apply.
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