Crew Controller

CAE Parc are excited to be seeking experienced Crew Controllers.

Main responsibilities:

• Cost analysis and liaison with the accounting team
• Liaison with the AOC team
• Covid restriction review and analysis
• Operational administration
• Crew notification
• Communication with Customers
• Liaison between the Customer and the Company internal department to match Customer's expectations
• Planning and publication of the duty-schedule including the co-ordination of all training activities for all flight crewmembers.
• Guarantee compliance with the flight and duty time limitations of each AOC
• Monitoring of the flight crewmembers duty-scheduling as to ensure the availability of an adequate number of flight crewmembers according to the operational requirements.
• Administration and update of the crewmembers personal duty-scheduling data and history.
• Travel arrangements for flight crewmembers and staff members warranting a cost effective and reliable travel program in accordance to the company travel policy.
• Monitor and support international crew member's passport validity and visa requirements for any intended travel arrangements.
• Co-ordination and communication between the flight crew members and all relevant departments (including the respective service providers) in order to provide a safe, efficient and uninterrupted scheduling of service personnel.
• Establishing periodical data evaluation. Invoices controlling
• Crew training files administrations
• Crew training department support
• Participating to weekly / monthly management meeting. Internal relation with other sections, external relation with operational partners, service providers, and authorities.
• Promoting a culture of safety

Qualifications and experience shall include:

• Minimum 5 years of experience in a VIP aircraft management and charter environment, with worldwide flight operations
• Familiarity flight and duty time limitation
• Experience in crew training management
• Experience in crew travel and crew visa
• Familiarity with aircraft performance, (preferably with wide bodied aircrafts), international regulations, EASA rules, operations manual (OM) and flight entry requirements.
• Proactive active with strong organizing skills, team-oriented, flexible approach and able to provide solid results under high pressure
• Excellent communication skills in English / oral and written; additional languages will be preferred.
• IT skills/experience in use of dispatch related software - flight planning systems (i.e. Jet planner), SITA/AFTN communications, sched/ops control systems and MS Office applications
• Willingness to work on shifts; night shift included
• Willingness to relocate to Malta, unless already living in Malta.
• Excellent ability to manage critical and high-pressure situations
• Solid communication skills
• Ability to cope with heavy workload
• Ability to answer Customer's queries
• Understand of Customer's needs and expectations trough effective communication
• Building relationships with clients based on trust and respect

Apply to hear more about the role!

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