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CCTV and Access Control Agent

Business Umbrella
Dubai, Dubai, United Arab Emirates
69 days ago
1. CCTV Surveillance Monitoring:
  • Monitor live CCTV footage of airport facilities, terminals, airside, and restricted areas to detect any suspicious activity or security breaches.
  • Analyze surveillance footage in real time, identifying and escalating potential threats, unauthorized access, or unusual behavior.
  • Assist in reviewing recorded footage for incident investigations, thefts, or security violations as needed.
2. Access Control Management:
  • Operate and manage access control systems, ensuring only authorized personnel, contractors, and vehicles gain entry to secure areas of the airport.
  • Issue and revoke security badges, maintain records of access control logs, and report any irregularities.
  • Verify the credentials of passengers, employees, and contractors accessing restricted or sensitive zones such as baggage handling, airfield areas, and cargo facilities.
3. Incident Response and Reporting:
  • Respond to security alarms and alerts from the CCTV and access control systems, coordinating with security teams and airport police as necessary.
  • Report any incidents, security breaches, or suspicious activities promptly to supervisors and law enforcement.
  • Maintain detailed logs of security incidents, actions taken, and communications during and after security events.
4. Collaboration with Security Teams:
  • Coordinate with airport security teams, law enforcement, and emergency services during security incidents, ensuring a swift and efficient response.
  • Support patrol officers and security staff by providing real-time information from CCTV surveillance and access control data.
  • Communicate security concerns to relevant departments and offer technical support to resolve access control or surveillance system issues.
5. System Maintenance and Troubleshooting:
  • Perform regular checks on CCTV and access control systems to ensure they are fully operational, reporting any technical issues to IT or maintenance teams.
  • Assist in troubleshooting technical problems related to surveillance systems and access control software.
  • Ensure the proper functioning of all surveillance and access systems, coordinating repairs and upgrades as needed.
6. Compliance with Security Protocols:
  • Adhere to airport security regulations and protocols as defined by local and international aviation authorities, including the Transportation Security Administration (TSA) and International Civil Aviation Organization (ICAO).
  • Ensure compliance with safety regulations related to the handling of sensitive information and access to restricted areas.
  • Conduct routine audits of access control systems and CCTV logs to verify adherence to security protocols.
7. Security Awareness and Training:
  • Stay updated on new threats, technologies, and best practices in airport security, particularly related to surveillance and access control.
  • Assist in training new security personnel on the use of CCTV and access control systems, ensuring they are familiar with standard operating procedures.
  • Participate in security drills and exercises to maintain a high level of preparedness for emergency scenarios.
8. Customer and Personnel Interaction:
  • Provide assistance and information to passengers and employees regarding airport security protocols, when required.
  • Maintain a professional demeanor when interacting with airport personnel, contractors, and visitors to ensure positive security experiences while enforcing rules and regulations.


Requirements

Knowledge of CCTV, airport security procedures, and regulations

Business Umbrella

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