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8 months ago
Qatar Airways
Salary: Competitive
Location: Qatar
Job type: Contract/Locum
Category: Cargo Services Jobs
About Your Job

As a Cargo Network Compliance Officer, you will monitor and enhance Qatar Airways Cargo compliance and ensure compliance is always maintained within the cargo network including stakeholders and suppliers and resolve queries related to performance monitoring. You will identify network performance issues and work towards resolving the issues to align the station achieving the organisational goals. You will lead all related parties to ensure positive development of performance indicator. 

You will be required to work through an investigation process, search for and identify critical information and findings, present potential corrective actions, answer queries and ensure compliance across the network.

 Accountability : 

  • Ensure non-conformance database is evaluated on a daily basis and sent to concerned stations for investigations and closures with reporting on status of actions taken.
  • Liaise with the necessary relevant sub units of cargo department and ground handling agent (GHA) in order to resolve the issues by building internal, cross functional relationship and communication structure and provide resolutions in a timely and effective manner.
  • Provide and implement daily, weekly, monthly performance reports.
  • You will maintain a proactive communication with the GHA and customer for issues resolution.
  • You will understand the needs and requirements of global account and the required quality performance and give priority to meeting their needs.

 

About You

You must have completed a bachelor’s degree or equivalent, and have a good command of the English language. You have a minimum 5 years of work experience in airline industry, of which 3 are required in Cargo Operations, preferably within an air cargo environment. You should have working knowledge of investigative business analytic system concerning audits. 

You must have a high level of computer literacy and have Customer service training, cargo reservations systems, and DGR experience is also required as well as an understanding of IATA/TACT regulations.

You should have good leadership skills. 

 


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