Line Up Aviation
is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. Role:
Call centre agent- French Speaker Location
: Wroclaw-Poland Job Type:
As a Call centre agent, you will provide excellent customer service to customers through telephone, emails and fax, to optimize passenger satisfaction.
Your main duties will be:
- Creating new reservations
- Making amendments to existing reservations
- Quoting Fares
- Issuing/ Re-issuing tickets
- Processing refunds
- Supporting E-Commerce and the Frequent flyer program activities
Potential for a relocation package is available to any applicants that are not currently in Poland.
Candidates must have the right to work and live in Poland. Benefits included in package:
- Private Medical Health care
- Multisport card
- Onsite Canteen discounts
- Social Funds
- Discounted flights
- 250PLN for each subsequent language spoken
- You must be FLUENT in French.
- Have at least 2+ years experience within a customer service role.
- You must be an interactive, customer service oriented person with a warm, cheerful and expressive personality and possess excellent communication skills.
- Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions.
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Rose Blanch at Line Up Aviation
Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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