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7 months ago
Salary: Negotiable
Location: Germany
Job type: Permanent
Contact: easyJet Airline
Sector: Aviation
Category: Senior Cabin Crew Jobs, Middle Managers Jobs

At easyJet, we have a fleet of over 250 aircraft, operating in excess of 800 routes across 29 bases in Europe - and we're still growing! We're entrepreneurial, not constrained by today's way of doing things. We find new ways to solve old problems so we can continue to offer low fares to our customers. As well as being smart, digital and dynamic, we're diverse, low-carbon and responsible.

What we're looking for

To continue growing and delivering for our customers, we have an exciting opportunity for a Cabin Services Base Manager, to play an important role in supporting the Cabin Services Regional Manager in the delivery of operational excellence at our SXF base. Leading the Cabin Services operational base performance and acting as a role model and champion for the base at all times, you will ensure the safe and consistent delivery through continuous performance management of all Cabin Crew.

As an enthusiastic and proactive thinker, you will identify ways to improve service standards and procedures, keeping costs within budget, whilst meeting and exceeding inflight revenue and sales targets. You will be comfortable making decisions from both an operational and people perspective and you should be adaptable and flexible in your approach.

What you'll need:

  • Proven track record of successful operational management, within an operationally focused, unionised, customer service environment (previous cabin services, ground operations / handler management experience preferable)
  • Demonstrable experience of driving performance by motivating and developing a team to deliver consistent, first class customer service and increase employee engagement
  • Significant influencing and negotiation skills
  • Strong written, presentation and communication skills with the ability to work cross-functionally
  • Strong relationship building skills with the ability to build credibility at a senior level, both internally and externally
  • Flexibility to travel across the network to support the wider Cabin Services team
  • Confidence in front line, face-to-face management
  • A fluent German & English speaker.

What's on offer

  • We run on freedom. You'll have the space to get on and succeed. We trust people to make professional decisions.
  • This is a vibrant place to work. Our pace makes us exciting. Join us and you'll experience challenging work in a fun environment.
  • Our people are at the heart of our success, and we love sharing it with them. Travel perks, bonuses linked to both your and the company's performance - you'll enjoy it all here. Not to mention the fantastic opportunity to drive your own development.

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