7 months ago
Join Delta IT on our journey to becoming the best IT organization in the airline industry.
Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As thought-leaders within Delta, we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision.
Delta IT employees are thinkers, doers, innovators.
We are proactive.
We are collaborative.
We deliver impact to our customers.
Join us on our transformation journey in becoming a world-class IT organization at the world's best airline!
YOUR RESPONSIBILITIES IN THIS ROLE
Delta Air Lines is seeking an experienced Business Analyst to act as SuccessFactors System Administrator to support the design, testing, implementation and ongoing maintenance for SuccessFactors Talent Management, Onboarding, Learning Management and Compensation modules. This position is part of the HR IT Service Delivery team and will work in close collaboration with the business in HR.
To support the initial implementation then post-implementation ongoing maintenance, this position will:
-Ensure the design of system supports business needs.
-Implement integrated and tested product on schedule.
-Use system knowledge and expertise to understand business processes, gaps and opportunities to convert that knowledge into effective implementation.
-Maintain functional knowledge of HR processes and platforms, as well as how data is used and integrated across recruitment and other areas of HR/HRIS to understand integration points and system dependencies.
-Manage implementation of upgrades and patches post go-live - including testing, validation, communication.
-Work with stakeholders to develop/maintain/run standard, compliance and custom reports.
-Assist with the development of training documentation and delivering end user training as needed.
-Troubleshoot, coach and provide general support and day-to-day issue resolution to end users in HR.
-Perform analyses and developing solutions that solve business problems/opportunities.
-Manage role-based security to ensure accurate functionality for users.
-Maintain integrity and accuracy of HR data.
-Coordinate with HR, IT and vendors to accomplish shared goals and assist with delivery of HR Technology roadmap initiatives.
-Assist with production of high quality documentation, including business requirements, procedural documentation, operational and process flow documents, test scripts and communications.
WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED?
-Bachelor's degree in IT, HR or related field strongly preferred.
-Minimum 3 years' experience in SuccessFactors cloud based modules in a global setting.
-Prior experience implementing SF modules.
-Knowledge of system application security and compliance best practices.
-Ability to work in a fast pace environment with accuracy.
-Demonstrated proficiency in system conversions, implementations, integrations with in-house and 3rd party solutions.
-Able to identify system solutions and solve business needs using HR systems.
-Ability to troubleshoot and analyze complex data issues to determine root cause.
-Proficient in Microsoft Office including Word, PowerPoint, Outlook, Excel and Visio.
-Excellent written and verbal communication skills.
-Must be self-motivated and able to function effectively when working independently or in a team.
-Results oriented and able to drive issue resolution.
-Detail oriented, organized, proactive.
-Strong time management skills.
-SuccessFactors HR module implementation and support experience.
-Experience with SAP.