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7 months ago
BBA Aviation
Location: London Luton Airport
Job type: Permanent
Contact: Recruitment
Sector: Airport
Category: Customer Service Jobs

Job Purpose
We are looking for an enthusiastic Bartender to provide an excellent experience for our customers. The successful candidate will be able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations.

The position will involve meeting and greeting our customers, seating them in the lounge and serving hot and cold beverages whilst delivering a world class service in our FBO lounge, VVIP Lounges and Boardroom.

Let’s go into some more detail on the responsibilities you will perform in the role…


Main Responsibilities

  • Making and serving hot & cold alcoholic & non-alcoholic beverages to our guests in the main passenger lounge and VVIP Lounge.
  • Creating a real VIP business lounge atmosphere for our customers.
  • Ensure the main lounge, VVIP lounge, conference room and all restrooms look presentable and are fully stocked at all times and in immaculate condition.
  • Ensure daily lounge checklist is completed ensuring the highest standard is maintained.
  • To provide exceptional customer service to all customers.
  • To ensure a safe culture through daily observation, shift briefings and handovers.
  • Ensure we maintain the highest level of cleanliness ensuring we deliver on food hygiene.
  • Interact with customers, take orders and serve snacks and drinks.
  • Assess customers’ needs and preferences and make recommendations.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Plan and present our fabulous bar menu.
  • Check customers’ identification and confirm it meets legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Comply with all food and beverage regulations.
  • Arrange bottles and glasses to make attractive displays.
  • Ensure all equipment is cleaned as per the manufacturers’ guidelines.
  • Any other reasonable tasks that your supervisor or manager requests.

Knowledge, Skills and Experience
To perform this role successfully you must have great customer service, communication and organisational skills.

Hospitality experience is essential as you will have experience in delivering barista style drinks as well as creating cocktails/mixology. Previous experience as a bartender is desirable and you must hold a Basic Food Hygiene Level 1 Certificate. A full clean driving license is required for this role and any relevant training certificates would be beneficial.

Do you speak additional languages? Although this is not essential, it is a great advantage to be able to interact with many of our customers.

If you feel you can provide a world class service in a fast paced environment, then we want to hear from you!

 Salary and benefits will be discussed at the interview stage.

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