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9 months ago
Location: Madrid
Job type: Permanent
Sector: Business & Administration
Category: Senior Manager Jobs

Reporting to the Manager Risk Management, the incumbent will be responsible for supporting the management of the Risk Management process for the assigned countries in the IATA GDC.


Support the Risk Management processes for maintenance of all IATA programs including managing compliance with the annual financial assessment cycles and monitoring financial security levels and compliance;
Support compliance to the Financial Security Policy;
Support the regional management of external financial assessors processes including management and regional reporting of performance issues and ensuring the correct and timely implementation of changes to financial criteria;
Responsible of monitor the Risk, including review of the sales increases alerts. Supervise and be responsible of the work of assigned analyst.

Qualifications and Skills

University degree in Business Administration or a related field;
7-10 years professional experience in a business support function, preferably in a multicultural/commercial environment;
Experience within the air transport or travel industry would be an advantage;
Good grasp of accounting principles and financial analysis; Embrace IATA’s corporate values;
Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
Ability to set priorities and work with a high level of drive, energy and speed with a strong customer focus on proactive problem solving, conflict resolution, continuous follow-up, and client retention; Excellent IT skills, particularly MS office, specially Excel;
Proficiency in Customer Relationship Management Tools are an asset;
Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of Customer Service ethics according to IATA's corporate philosophy;
Fluency in English (written and spoken). Knowledge of other languages, would be an asset.


At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards

* Think strategically in support of the global big picture

* Partner and manage to create high performing teams

* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

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