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3 months ago
JMC RECRUITMENT SOLUTIONS
Salary: Negotiable
Location: Burgess Hill
Job type: Permanent
Contact: Katie Boardman-Court
Sector: Aircraft
Category: Office Jobs, Planner Jobs, Assistants & Executives Jobs, Stores Jobs, Sales Jobs

Are you an experienced Customer Support Executive (Recruitment, Help Desk or Estate Agency) with an interest in pursuing a new career in aviation?

Working as part of a team providing support 365 days a year, 24 hours a day your role will be to ensure that customers requirements are processed and managed in a timely manner to achieve growth targets.

Working as part of the AOG (Aircraft on Ground) team your role will involve:

  • Handling all customer requirements both in and out of hours

  • Responding to customer AOG and priority requirements within contractual timeframes

  • Delivering high quality customer service at all times

  • Maximise all sales opportunities

  • Developing your knowledge to deliver an exceptional service to your customers

  • Managing customer accounts and contracts, including specific requirements

  • Assisting the AOG Sales Manager and Director with all tasks as required

The successful AOG Support Executive will have the following attributes:

  • Background in Sales, Target orientated environment such as recruitment or estate agency

  • Experience of up selling when other products can be purchased and utilised

  • Professional and courteous communication skills, both written and verbal

  • IT knowledge with experience of CRM Databases

  • Be flexible and adaptable with working hours (Shifts = 2 days, 2 nights & 4 off)

  • Numerate, accurate with the ability to meet deadlines

  • Self-motivated, flexible and adaptable to work in a busy environment

  • Experience working with customer in a 24 hour service environment

Role: Customer Executive (AOG Support Executive)

Location: West Sussex

Salary: £Basic + Shift

Working hours: 2 days / 2 nights / 4 days off (Subject to change/flexibility)

For the above purposes JMC is acting as a recruitment agency

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