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4 months ago
IATA
Location: Madrid
Job type: Permanent
Sector: Operations
Category: Analyst Jobs
Description

Reporting to the Manager, Agency Risk Management, the incumbent will be responsible for supporting the risk management process for the assigned countries within the Global Delivery Center (GDC).

Responsibilities

Monitor risk of losing airlines money by conducting Financial Security versus sales analysis on monthly basis;
Support the Annual Financial Review process for all Agents including review results, communicate with both Agents and the Global Financial Assessor and follow-up on results requirements;
Handle all Financial Securities’ related processes including increase, renewal and release of bank guarantees, liquidations and DIP claims;
Build full knowledge of IATA’s resolutions, cargo and PAX local criteria and SOPs to guarantee compliance;
Support Agency Management processes including Financial Assessments and Financial Security review;
Prepare regular and ad-hoc reports;
Coordinate with several external stakeholders including banks, financial assessors, insurance companies and law firms;
Provide support to agents and field offices on all accreditation related matters;
Follow Risk alerts due to big deviations of sales for specific agents.

Qualifications and Skills

University degree ideally in business administration or a related field;
1- 3 years professional experience in a business support function, preferably in a multicultural/commercial environment; experience within the air transport or travel industry would be an advantage;
Good grasp of accounting principles and financial analysis; Embrace IATA’s corporate values;
Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
University degree ideally in business administration or a related field;
1- 3 years professional experience in a business support function, preferably in a multicultural/commercial environment; experience within the air transport or travel industry would be an advantage;
Good grasp of accounting principles and financial analysis; Embrace IATA’s corporate values;
Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
Ability to set priorities and work with a high level of drive, energy and speed with a strong customer focus on proactive problem solving, conflict resolution, continuous follow-up, and client retention;
Excellent IT skills, particularly MS office and Excel; proficiency in Customer Relationship Management Tools are an asset;
Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of Customer Service ethics according to IATA's corporate philosophy;
Fluency in English (written and spoken);
Knowledge of other languages will be an additional asset.

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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards

* Think strategically in support of the global big picture

* Partner and manage to create high performing teams

* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

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