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4 months ago
Salary: 10.08
Location: London Gatwick Airport
Job type: Permanent
Contact: Ananda Classens
Sector: Airport
Category: Airport Services Agent Jobs
Position based at Gatwick Airport. Night shift. Rates from £10.08 p/h.

Job Summary


Planning, designing and performing ramp services according to standards set forth by Swissport's policies and procedures. Ensures the functionality and coordination of all handling units during actual operation. Maintain excellent relations with customers and authorities.


Job Responsibilities

  • Ensure handling services as per ground handling agreements with the customer airlines
  • Maintain applicable safety standards and care of GSE
  • Ensure adherence to quality targets and arrange for quality measurements
  • Identify business opportunities and sector trends
  • Maintain customer focus and quality awareness
  • Strict implementation of Ramp Service budget
  • Maintain reporting system to the General Manager
  • Assist in recruitment, training and assessment of ramp services staff
  • Responsible for duty roster procedures for ramp services personnel
  • Report all irregularities to Management
  • Other duties as assigned
The list is not exhaustive and may vary depending on location and local customer requirements.
Required Skills:
Qualifications and Competencies
  • In possession of at least three GCSE’s / O Level or Leaving Cert (and equivalent)
  • Microsoft Office (Word, Excel, PowerPoint) Access will be considered an advantage;
  • Minimum three years' Ramp Supervisor experience
  • Excellent verbal and written communicate skills
  • Excellent knowledge of Ramp operations
  • Strong organizational and multi tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Ability to speak and understand the English language
  • Ability to travel to the airport at times where public transport is not available
  • Ability to follow processes and procedures and apply flexible approach when required
  • Willingness to work in inclement weather
  • Physically fit, able to work in a manual environment .
  • Able to work as a team in a fast paced environment
  • A full driving license
  • Previous experience working in an aviation environment is desired
  • Ability to speak additional languages is desired

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

About us
Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269  stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.

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