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12 months ago
Location: Englewood
Job type: Contract/Locum
Contact: No Name
Category: Engineers
Job Description

Tool Engineer 4



Responsible and accountable for providing technical support for the administration, rollout and selection of supported engineering tools.  Accountable and responsible for achieving operational results which meet or exceed expectations while improving quality and overall engineering tools performance.  Effectively and proactively communicates with peers, management, staff and suppliers regarding vision, strategy, technical approaches, operational and cultural expectations, and operational performance.

Essential Functions:       


Provides Tier 3 support for Jeppesen supported engineering tools


Participates in the selection, development, implementation, adoption and maintenance of software engineering tools. Works on tool improvement projects as assigned


Supports tool initiatives and processes across Jeppesen (This may include such items as the day to day activity of developing a process around managing the tools, following the process through the lifecycle, and any actions required as part of the process)


Supports the development of efficient tool strategies and tool integrations for Jeppesen's global locations


Supports tool integrations between the tools supported for global locations

Monitors the performance of tools and suggests improvement opportunities working with ITS


Partners with the development team to work in DevOps deployment of architected solutions


Participates as an active team member and participant in on call, planned maintenance, production outages, and projects




Bachelor’s degree in Computer Science or in a related field of study and typically 8+ years' related work experience or an equivalent combination of education and experience in Infrastructure (sysadmin, database, network, cloud).


Knowledge, Skills, & Abilities:      


Working knowledge of cloud technologies (Azure/AWS) infrastructure and deployment


Working knowledge and 8+ years’ experience working with Windows and Linux operating systems, scripting languages, automated deployment mechanisms, and troubleshooting and administrating multi-tier server infrastructures


Skilled in administering enterprise level software development tools such as Jama Contour, HPe ALM, Atlassian tools (JIRA, Artifactory, Bitbucket (Git), or Crowd)


Ability to accomplish results through a combination of technical hands on tools administration and architecture


Independently determines and develops approaches to solutions. Receives general direction for work that is reviewed upon completion for adequacy in meeting objectives


Strong oral and written communication skills


Demonstrated experience working with automation tools such as Puppet or Chef


Programming/scripting experience with Ruby, PowerShell and/or Python, J


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