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7 months ago
American Airlines
Location: Texas
Job type: Permanent
Sector: IT & Communications
Category: Supervisors
The Software, Architecture and Infrastructure Services (SAIS) team is looking for a highly skilled and exceptional Infrastructure Team Lead who would lead diverse IT Infrastructure efforts interfacing with multiple vendors, delivery teams, business units, managed service providers and IT representatives. The position also requires coordination with managed service providers for change management and production support. The Lead will oversee vendors, as required and track/review vendor deliverables.

The Lead will be responsible for team/project budget; report budget status; budget forecasting, budget to actual variance reporting and acts as liaison with Controller(s), as appropriate. The Lead will interface with infrastructure architects, application architects, infrastructure engineers, project managers, software developers, and management to document, communicate and implement systems as a part of project-based application construction and maintenance to support the Operations Technology (OT) and Flight Operations and Crew Technology(FOCT) IT organization and related business units.

Job Qualifications

Minimum Qualifications

* Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent experience

* Encourages an environment of sharing and teamwork among the team

* Previous experience with Budgeting, Forecasting and related tasks (infrastructure project estimation and bill of materials)

* Must have deep technical knowledge in operating systems, client and/or hosting hardware, back office applications, web and application services, network protocols, databases, connectivity services, storage, backup and recovery, and systems management concepts and techniques for mission critical systems

* In-depth understanding of compute technologies, environments, and datacenters and their engineering integration into mission system designs

* Understanding of current technologies in relevant areas of expertise

* Speaks clearly and persuasively in all situations

* Strong Time Management skills

* Explores and stays abreast of new technologies that can bring value to the organization

* Previous experience working with Service Now or similar Enterprise Management and Help Desk systems

Job Qualifications (Continued)

Preferred Qualifications

* Experience in leading Technical Teams

* Experience with automation – Infrastructure as code (CHEF, Puppet) tools or deployment automation scripting

* Experience in Shell, Jython, PERL scripting

* Experience with UNIX administration

* Experience with Virtualization technologies

* Experience with Application/Web Servers like WebSphere Application Server or TcServer

* Experience with Network technologies

* Experience with Database technologies

* Experience with various security components such as Application security, LDAP, SSL certificates and other third party security products

* Experience working with the ITIL and ITSM models.

* Ability to work on multiple projects at the same time

* Strong understanding of storage technologies including SAN and NAS

* Good understanding of concepts related to server load balancing, clustering and other application scaling concepts

* Highly proficient in UNIX/LINUX/Windows environments and their application to engineering designs

* Experience in Data caching technologies eg: Gigaspaces

* Experience with monitoring tools (Dynatrace, VMWare vRealize Operations Manager, VMWare Log Insight)

Additional Locations: None

Requisition ID: 16730

Nearest Major Market: Fort Worth

Nearest Secondary Market: Dallas

Job Segment:
Engineer, Computer Science, Manager, Unix, Database, Engineering, Technology, Management

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