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12 months ago
Frontier Airlines Inc
Location: Denver
Job type: Contract/Locum
Contact: No Name
Category: Supervisors
Requisition Number 16-0133
Post Date 8/4/2016
Title Supervisor, Crew Scheduling
City Denver
State CO


Denver-based Frontier Airlines is proud to be one of the nation’s premier low cost airlines and our cost-conscious model focuses on offering our passengers ‘Low Fares Done Right’. We employee over 3,000 aviation professionals and, due to our outstanding growth, are always looking to add more dedicated professionals to our team.  From bases in Denver, Chicago, Trenton and Orlando -- as well as numerous focus cities across the continental U.S.  At Frontier, we are committed not only to providing an affordable, “unbundled” fare that makes air travel accessible to everyone, but also to ensuring that our passengers reach their destination safely, on time, and receive friendly service along the way. Because of our wildly popular model and strong corporate governance, we are experiencing unprecedented growth and always looking for new people to join our team.

The Supervisor, Crew Scheduling supervises Crew Scheduling personnel and functions in accordance with government regulations, Frontier company policy and established Pilot and FA Collective Bargaining Agreements (CBA).  The Supervisor provides leadership, direction and training to crew scheduling staff.  Assist Crew Schedulers, employees and crewmembers as needed with operational and administrative task work.  The successful candidate will support and assist the Manager, Crew Scheduling with staffing planning and other projects / duties as assigned.  Duties of this position include, but are not limited to: 

  • Ensuring that qualified, legal crews are maintained on all trips once trip has embarked from the crew’s home domicile.
  • Acting as Crew Coordinator to maintain surveillance of each trip and reschedule crews according to their qualifications, contractual restrictions, governmental requirements and most economical reschedules.
  • Identifying opportunities for process/policy improvement. Determine and pursue action essential to affecting change and a desired outcome.
  • Providing troubleshooting assistance and training support to Crew Schedulers.
  • Coordinating with SOC, Dispatch, Flight Operations, In-Flight and other departments as needed to provide operational and administrative support. 
  • Providing counseling, and performance management to Crew Schedulers.  Ensuring necessary documentation is provided and maintained.
  • Checking daily assignments and reschedule crew members because of legality or sickness and notify crews of assignments.
  • Maintaining daily crew assignments, check-in records and records of crew time and projections.
  • Working to resolve scheduling discrepancies and crewmember complaints elevated from Crew Schedulers.
  • Ensuring adequate staffing levels for crew scheduling desk at all times.  Anticipate and provide additional staffing during periods of irregular operations or other circumstances that require additional support.
  • Assuming management responsibility in the absence of the Manager, Crew Scheduling.


  • Bachelor degree in aviation, management, business or related field preferred;  combination of education and work experience considered in lieu of degree
  • Two years of Crew Scheduling experience required, including minimum of 1 year in Crew Scheduler position
  • Aviation course work highly preferred
  • Must demonstrate knowledge and proficiency in all areas of crew scheduling including irregular operations, crew vacation, transition, open time, bid closing, vacation relief and all computer systems.
  • Must be a technical expert on all crew scheduling computer programs.


Knowledge, Skills and Abilities: 


  • Excellent working knowledge of Federal Aviation Regulations, company policies & procedures, Pilot and Flight Attendant CBA’s
  • Demonstrated proficiency in all aspects of crew scheduling
  • Ability to maintain professional telephone etiquette at all times
  • Developed communication and training skills
  • Ability to interact professionally with a diverse work group
  • Ability to maintain composure and professionalism under pressure



Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including: recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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