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7 months ago
Air Transat
Location: Canada
Job type: Permanent
Sector: Operations
Category: Supervisors
Supervisor, Airport Operations

The Supervisor of Airport Operations, is responsible to overseeing all aspect of the ground services (below the wing) operations, while maintaining Air Transat’s high standards and safety requirements. As an ambassador of the airline, the supervisor, promote and maintain a culture of safety at all times.


* Ensure compliances of Air Transat airport policies and procedures, pertaining to ramp handling, baggage room functions, aircraft services, cargo and baggage loading, cabin grooming, aircraft movement, fueling and aircraft catering;

* Provide direction to airport business partners;

* Lead operational meetings and monitor service provider SLA’s;

* Perform stations inspections as per corporate programs, identify corrective measures and ensure implementation;

* Provide coaching and mentoring to front line Air Transat representatives;

* Manage station delays and emergency response events, handle irregular operations (IRROPS);

* Support efficient cooperation with other Air Transat services;

* Work with airport management and government agencies, active participation to relevant airport committees.


* College Degree or equivalent experience related to field (an asset);

* Minimum of (5) years pertinent experience in the airline/aviation industry;

* Familiar with Transport Canada airline regulations, CBSA and USCBP regulations;

* Extensive experience with below the wing operations and comprehension of above wing operations;

* Excellent organizational and problem solving skills;

* Strong leadership and team spirit;

* Strong customer service focus, in line with the company's values;

* Excellent communication skills: French and English (spoken and written);

* Must be able to work flexible hours has per operational requirements;

* Must have a valid driver’s license;

* High proficiency with Microsoft Office software;

* Travel flexibility.

Job Details

Location : Air Transat Head Office / Ville Saint-Laurent

Type of Work : Permanent, full time

Job category : Commercial operations control

Business segment : Air transportation

Business unit : Air Transat

Job # : TS-18-089

End date of posting : 2018-04-25

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