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9 months ago
Southwest Airlines
Location: Dallas
Job type: Permanent
Sector: IT & Communications
Category: Buyer
Strategic Sourcing Manager - Technology

Requisition ID






Post Begin Date


Employment Type

Regular Full-Time


58-Supply Chain Management

Important Job Details


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.


Work Activities/Context

Demonstrates the highest level of ethics and integrity in all supplier transactions

Develops a competent, productive, knowledgeable, effective and Customer Service-oriented Team by: recruiting and hiring qualified applicants; providing training and orientation on departmental policies and procedures; assigning work responsibilities and priorities; Leading work activities and evaluating the performance of the Team

Works with cross-functional Teams to develop and present aggressive savings ideas by utilizing knowledge in financial management, technology contract terms and legal issues

Oversees the management of supplier performance (determines supplier mix and service level targets, benchmarks suppliers, assists with dispute resolution)

Works with department spend owners to deliver significant savings balancing cost, quality, Customer Service, and operational impact

Assists in refining processes to support new sourcing techniques as needed while carrying out IT procurement strategy that is aligned with the overall corporate IT and business strategy priorities

Helps build strategic procurement capabilities through training with cross-functional Teams, training on new techniques , and knowledge of the global technology products and services market and its trends

Develops expertise in advanced procurement methods, including, but not limited to: Strategic Sourcing, Transactional

Efficiencies, Global Sourcing, Value Engineering, TCO, and Supplier Development within the Team

Creates and implements project or work plans for projects; holds others accountable to plan

Works with Sr. Leadership across SWA to develop sourcing strategies in support of their business objectives

Works with Teams to develop and implement category strategies and implement process improvements

Determines the workload for the Team and delegates accordingly, coaches on contracting for MSA, License, & SAAS agreements

Develop technology procurement talent, succession planning, and training and mentoring direct reports to accept appropriate responsibility

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employee's Leaders.


Education (level, and degree if applicable):

* High school degree required
* College degree preferred At least four years experience in supply chain management and/or technology related field required


* Minimum of two years People Leadership experience required
* Experience in strategic sourcing initiatives preferred
* Contract management experience preferred
* Demonstrated experience with implementing process improvements
* Minimum one year experience negotiating and drafting Technology contracts preferred

Physical Abilities:

Ability to perform work duties from desk/office work area for extended periods of time.

Skills/Abilities/Knowledge/Work Style:

Performs duties required of Team including, but not limited to:

Provide direction and guidance around day-to-day activities related to sourcing and payment activities

Negotiate and draft complex contractual documents (master agreement, statement of work, maintenance agreement, service levels, etc;)

Works with Legal, Insurance, Tax and other relevant departments to ensure that their requirements are captured in contracts

Research, recommend and implement cost saving ideas

Ensures policies and procedures are followed

Must demonstrated Leadership skills, modeling the Southwest Leadership expectations

Maintains a positive Team environment through regular interaction with Customers, Team Members, Peers and administrative staff including participation in Team meetings and events

Develops and implements Team goals, conducts teambuilding activities. Coaches and mentors others; provides timely and effective feedback on performance and career guidance

Writes and delivers performance appraisals for assigned Team Members

Manage compensation per company salary guidelines for assigned Team Members

Must be able to manage multiple individuals with a broad scope and large volume of projects simultaneously

Provides input for and assists with budget development and ensures effective utilization of fiscal resources

Participates in community and industry organizations to learn and apply best practices

Leads and/or participates in special projects and Company/Departmental functions

Tracks and analyzes Team's performance by monitoring key productivity measurements

Excellent interpersonal and facilitation skills

Must be able to manage the transfer of broad objectives into specific actionable items

Strong ability to persuade and influence people outside area of responsibility and maximize area of influence

Exceptional project and change management skills on multiple simultaneous complex projects

Highly skilled in performing complex analyses and interpreting results

Has strong ability to think strategically, not just the limited scope of one aspect of a project

Proven track record of excellent project management, change management, communication, Leadership, and analytical/problem-solving abilities

Willing to take responsibility for finding solutions, even if problems are not in sphere of influence

Creates an atmosphere of trust and respect between self and others

Ability to lead a fact-based approach to drive an optimal solution for the Company

Sets stretch targets for performance and routinely meets objectives


Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information.

Ability to work extended work hours, as necessary.

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Southwest Airlines is an Equal Opportunity Employer.

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