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12 months ago
Hawaiian Airlines
Location: Honolulu
Job type: Permanent
Sector: Operations
Category: Controller Jobs
Key Responsibilities

* Author and Edit all Airport Operation related service manuals as required
* Ensure all Airport Operation related service manuals are in compliance with company and all regulatory agency requirements

* Represent Airport Operation during regulatory agency audits and ensure compliance on all requirements

* Facilitate cross functional meetings with other divisions to obtain consensus on the implementation of Airport Operation policy and procedures

* Liaise with cross functional departments and ensure the timely implementation, integration and adherence of policies and procedures

* Develop comprehensive presentations that formulates suitable methodology to facilitate flow of technical information

* Effectively communicate with leadership and frontline covering identified areas of opportunities and recommendations

* Maintain reliable and user friendly standards for existing manuals and forms
* Manage ad hoc projects as required to support Guest Service initiatives
* Act as subject matter expert (SME) in assigned areas
* Develop operational process and procedures as well as quick training presentation which includes defining and developing procedures and process map

* Other duties as assigned by Manager


Minimum Requirements

* High School diploma or equivalent education
* Must be proficient in computer applications (MS Office, systems related to documentation)

* Experience in writing published documents (Newsletters, bulletins, etc.)
* Experience in creating presentations and presenting work to an audience
* Ability to work effectively with others at all levels
* Ability to handle multiple tasks and projects
* Strong initiative, be self-motivated and excellent interpersonal skills
* Excellent communication skills both written and verbal
* Excellent command of English grammar and diction
* Able to work varied hours and be able to travel

Preferred Qualifications

* College Degree
* Experience in technical writing
* Aviation operations experience

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 yearsas reported by the U.S. Department of Transportation. Consumer surveys by
Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China,
Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at
HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares),
and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian’s

LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’
online newsroom.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
* Please view Equal Employment Opportunity Posters provided by OFCCP
* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure
is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41
CFR 60-1.35(c)

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