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10 months ago
Delta Air Lines
Location: Atlanta
Job type: Permanent
Sector: Business & Administration
Category: Engineers
Delta Air Lines, Inc., seeks a Site Reliability Engineer/DevOps Engineer

The SRE is responsible for monitoring the overall health of Delta's key applications. You will also be part of a 24x7 on-call team that will lead the triage of incidents for your products using your expertise to mitigate the problem as soon as possible.This team member role is critical to the safety of the production environment and helps prevent the introduction of bad or untested code into production on which the organization's internal and external Customers depend. The Engineer will continually lead, facilitate, and coordinate synchronized releases to maximize value delivered to their program Customers.


-Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production
Configures commercial off the shelf solutions to align with evolving business needs
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are -captured and addressed proactively
- Participate in deployment & configuration of the application as needed
- Participate in deployment meetings and consult with team to refine, test, and debug programs to meet technical needs
- Understands servers and databases and related architecture requirements and ensures those requirements can be achieved and maintained through high-quality deliverables.
- Developing proof of concepts and proposing solutions to architecture and tech leads.
- Support operationally critical environment, using monitoring tools and scripts, data feeds and associated scripts, research, and analysis of production issues, capturing logging
- Assist in server patching activities
- Participate in application load tests and assisting with troubleshooting.
- Ability to troubleshoot SOA, network, WAF/firewall, load balancer, HTTP/HTTPS communication, and browser clients as it pertains to a large scale web application environment.


- Requires a Bachelor's degree in Computer Science, Engineering, or Information Systems or any equivalent combination of experience, education, and/or training in the computer systems engineering field.
- Experience with Unix shell scripting is required.
- 1- 3 years with Dynatrace is required.
- 1-3 years of Jenkins experience.
- 1-3 years of Git Lab/ Git hub experience .
- Proficient in production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security
- Knowledge and understanding of high-scale, multi-tenant Web services.
- Requires experience with or knowledge of web-based platforms
- Experience leading support bridge calls for production systems issue resolution.
- Experience with Dynatrace APM or similar monitoring tools is a plus.
- Experience in supporting Java container-based applications is a plus.
- Should have worked on multiple operating systems including Windows.
- Candidate must have excellent verbal and written communication skills
- Experience in supporting application teams and Troubleshooting in a DEV, SIT, UAT, and
Production environment
- Proven problem-solving skills required
- Candidate must have attention to detail, and be methodical in carrying out responsibilities
- The successful candidate must be a self-motivator and be able to perform work with little guidance or instructions.


- Knowledge or related experience in the Travel, Tour, or Hospitality industries preferred
- Worked in an Agile environment is a plus

Delta Air Lines, Inc., develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.

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