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9 months ago
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Service Sales Manager- Western Region


Ametek
Location: Carlsbad
Job type: Permanent
Sector: Sales & Purchasing
Category: Senior Manager
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Job ID #: 10773
Location: US - California - Carlsbad
Functional Area: Sales
Division: AHV - Power Systems & Instruments
Position Type: Full-Time Regular
Education Required: Bachelors Degree
Experience Required: 5 - 7 Years
Relocation Provided:
Hours of Work:
Travel Percentage: 0
Shift:

Position Description

AMETEK Solidstate Controls (SCI) is in the business of providing continuity of electrical power to keep businesses in business. SCI currently has more than 45,000 systems installed throughout the world, including more than 100 in Nuclear Power plants worldwide. Our products have extensive applications in the following market segments: petroleum, LNG, power – fossil & nuclear, specialty chemicals, mining/metals, waste water, pulp & paper, food & beverage and others requiring continuous power for mission critical applications.

The position of Service Sales Manager - Western Region will require the candidate to actively promote, apply and sell aftermarket offerings to various large industrial customers. The region consists of: Western United States and Western Canada requiring frequent travel within the region. The candidate will need to effectively target and visit customers in this region in a consultative sales role. The qualified individual will work closely with the National Service Sales Manager and Western Regional Tech Support/Operations Manager and other local support staff in order to serve our clients and grow the business within the region.
This position will be based in our northern San Diego area service office.

Qualifications:

Previous technical experience with UPS, Battery Chargers, Inverters or other similar equipment is preferred. Strong AC/DC Power electronics and application skills,
understanding of electrical drawings and schematics, possess professional demeanor and strong customer service orientation. The successful candidate must possess excellent communication skills (both verbal and written)

Experience:

The Service Sales Manager must have a background with 5 years experience in customer service. Either in field engineering, technical support or aftermarket sales. (Preferably Industrial Plants-Oil/Gas and Power Generation)

Education:

Business degree from a recognized, fully accredited program or equivalent experience is required

Specific Skills:

Work with minimal supervision and manage time and tasks efficiently
Proficient in MS Office
Multi-tasking, work in fast paced environment
Highly self motivated/self starter and strong problem solving skills
>50% Travel

Specific Responsibilities:

• Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base
• Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, services and monitoring, Multi-year service contracts
• Maintain or exceed target margins for service sales in the region
Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
• Get AMETEK SCI on ACL (Approved Contractor’s List) where we are not presently
• Developing new product service offerings as necessary to grow the service business by doing market studies and feedback from customers.
• Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers.
• Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis.
• Able to interact with customers on various levels and in times of emergency and tense situations
• Proactively promoting all service offerings such as preventive maintenance, testing, training, batteries and spare parts.
• Providing quotations and assist in scheduling/ coordinating service activities with customers.

Position Requirements

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job ID #: 10773
Location: US - California - Carlsbad
Functional Area: Sales
Division: AHV - Power Systems & Instruments
Position Type: Full-Time Regular
Education Required: Bachelors Degree
Experience Required: 5 - 7 Years
Relocation Provided:
Hours of Work:
Travel Percentage: 0
Shift:

Position Description

AMETEK Solidstate Controls (SCI) is in the business of providing continuity of electrical power to keep businesses in business. SCI currently has more than 45,000 systems installed throughout the world, including more than 100 in Nuclear Power plants worldwide. Our products have extensive applications in the following market segments: petroleum, LNG, power – fossil & nuclear, specialty chemicals, mining/metals, waste water, pulp & paper, food & beverage and others requiring continuous power for mission critical applications.

The position of Service Sales Manager - Western Region will require the candidate to actively promote, apply and sell aftermarket offerings to various large industrial customers. The region consists of: Western United States and Western Canada requiring frequent travel within the region. The candidate will need to effectively target and visit customers in this region in a consultative sales role. The qualified individual will work closely with the National Service Sales Manager and Western Regional Tech Support/Operations Manager and other local support staff in order to serve our clients and grow the business within the region.
This position will be based in our northern San Diego area service office.

Qualifications:

Previous technical experience with UPS, Battery Chargers, Inverters or other similar equipment is preferred. Strong AC/DC Power electronics and application skills,
understanding of electrical drawings and schematics, possess professional demeanor and strong customer service orientation. The successful candidate must possess excellent communication skills (both verbal and written)

Experience:

The Service Sales Manager must have a background with 5 years experience in customer service. Either in field engineering, technical support or aftermarket sales. (Preferably Industrial Plants-Oil/Gas and Power Generation)

Education:

Business degree from a recognized, fully accredited program or equivalent experience is required

Specific Skills:

Work with minimal supervision and manage time and tasks efficiently
Proficient in MS Office
Multi-tasking, work in fast paced environment
Highly self motivated/self starter and strong problem solving skills
>50% Travel

Specific Responsibilities:

• Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base
• Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, services and monitoring, Multi-year service contracts
• Maintain or exceed target margins for service sales in the region
Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
• Get AMETEK SCI on ACL (Approved Contractor’s List) where we are not presently
• Developing new product service offerings as necessary to grow the service business by doing market studies and feedback from customers.
• Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers.
• Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis.
• Able to interact with customers on various levels and in times of emergency and tense situations
• Proactively promoting all service offerings such as preventive maintenance, testing, training, batteries and spare parts.
• Providing quotations and assist in scheduling/ coordinating service activities with customers.

Position Requirements

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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