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4 months ago
American Airlines
Location: Phoenix
Job type: Permanent
Sector: IT & Communications
Category: Office
Location: McClelland Flight Ctr (PHX-FTC1)

Additional Locations: None

Requisition ID: 17925


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This position is a Senior Programmer/Analyst in the Customer Notifications Technology department. This role will be responsible for development activities in one or more applications in the Customer Notifications area.

* Performs as technical expert in development, coding, testing, and debugging new software and enhancements.

* Interfaces with management, business analysts, project managers, IT Architects, QA, and other developers, along with business partner, to understand requirements and scope then deliver new software and enhancements to existing software to meet business requirements.

* Maintains and enhances existing services, applications, and platforms including, but not limited to, bug fixes, feature enhancements and performance tuning.

* Participates in cross-functional teams throughout the application development process beginning with requirements definition and ending with final acceptance testing.

* Responsible for analyzing and troubleshooting complex issues and implementing solutions.

* Provides 24x7 production support on rotating pager duty.

* Performs testing of various types including Test Driven Requirements, unit, system, integration, and non-functional testing.

* Interacts with other key project designers participating in project-wide design and procedures decisions.

* Participates in promotion of software releases across all environments and change management.


Required Qualifications

* Bachelor’s degree in CS/CE/CIS/MIS/Engineering/Technology or related field or equivalent experience.

* 5-7 years total development experience using BusinessWorks 5 and 6, EMS, BusinessEvents (specifically around decision tables, rule templates and a basic understanding of how the RETE network executes) and Active Spaces.

* The ideal candidate should also be familiar with supporting tools such as Hawk, TIBCO Administrator, TIBCO Enterprise Administrator, and ActiveSpaces Monitoring and Management (ASMM).

* Strong developer experience with enterprise platforms; Ideally application development experience using Business Works (BW), Business Events (BE), Enterprise Message Service (EMS)/JMS, JAVA, SOA, SOAP, REST, JSON, SQL and Unix/Linux.

* Linux and a Unix shell derivatives, such as sh, bash, born, korn, are a plus.

* Proficiency in a wide variety of processes and methodologies, including but not limited to Scrum, Agile, software quality best practices, and test driven development.

* Extensive knowledge of design / programming including design patterns and best practices.

* Experience supporting vendor products.

* Must have excellent written and verbal communication skills and team building skills.

* Motivated team player with excellent planning, organization, analytical and problem solving abilities.

* Must be able to work independently and self-driven in a given situation.

* Able to foster collaboration both inside the team and across teams.

* Proficient with Microsoft Office products (Excel, Word, Access, and PowerPoint, and SharePoint).

Preferred Qualifications

* Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

* HAWK and TIBCO administration are a plus.

* Rally Experience a plus.

* Airline industry knowledge a plus.



Qualifications (Continued)

Additional Locations: None

Requisition ID: 17925

Nearest Major Market: Phoenix

Job Segment:
Developer, Engineer, System Administrator, Programmer, Information Systems, Technology, Engineering

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