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12 months ago
Silver Airways
Location: Fort Lauderdale
Job type: Contract/Locum
Contact: No Name
Category: Assistants & Executives

Senior Manager Crew Resources (OCC) – Ft. Lauderdale, FL
The Senior Manager Crew Resources is accountable for managing the Crew Scheduling and Crew Travel department processes, procedures, and performance. The Sr. Mgr. Crew Resources is expected to be a subject matter expert regarding best practices in crew scheduling and travel management. The Sr. Mgr. Crew Resources is the primary liaison between Silver Airways and travel vendors, managing this relationship for maximum efficiency and effectiveness. This person reports to the Director of OCC.

Duties and Responsibilities
•Responsible for the overall performance of the crew scheduling team
•Responsible for the development and implementation of the crew scheduling training program 
•Develop policies and procedures to ensure regulatory compliance across all crew resource areas
•Establish and manage governance for crew travel, corporate travel, and various divisions as assigned
•Establish and manage vendor contracts for travel services
•Establish and manage vendor reconciliation process
•Set vendor performance targets and establish performance metrics
•Ensure full compliance with CBA requirements and resolve complaints
•Identify travel expenditure trends and coordinate with company departments to reduce spend and/or improve polices 
Minimum Qualifications
•Education: High school diploma, College degree preferred  
•Minimum ten years’ experience in a CFR 121 airline travel/crew scheduling/OCC department.
•Excellent communication skills (verbal and written) 
•Strong analytic capabilities
•Strong computer skills, MS Excel, Word, PowerPoint
•Ability to work across departments to effect change

Physical Requirements:

Sight: Must be able to see well enough to read reports
Hearing: Must be able to hear well enough to communicate with customers, vendors and team members.
Standing/Walking: Must be able to move about department
Climbing/Stooping/Kneeling: Must be able to stoop or kneel to pick up paper products
Lifting/Pulling/Pushing: Must be able to lift up to 30 pounds repeatedly
Manual: Must be able to type and use technical sources
Working Conditions: Normal working conditions absent extreme factors

Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer
Silver Airways offers excellent benefits including travel benefits and is an equal opportunity employer. EOE/M/F/D/V/G

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