Looking for aviation jobs in UK English ?
9983 jobs - 2 added today
585679 registered Jobseekers
American English    Deutsch de_DE   English en_GB    Recruiting? Call us on
Email me newest jobs similar to this one
6 months ago
American Airlines
Location: Texas
Job type: Permanent
Sector: Operations
Category: Senior Manager
DFW based position wholly responsible for all American Eagle catering providers’ performance and compliance to contractually mandated metrics within assigned hub and region.

Duties and Responsibilities

* Conducts comprehensive evaluations of each provider’s kitchen and field operations, analyzes results and develops corrective action plans for performance failures with caterer management team

* Analyzes performance trends and reports on flight attendant and customer data in regards to catering accuracy and service failures

* Attends weekly operational meetings and serves as a liaison between local AA station management, Flight Service and the catering provider to resolve ongoing operational issues

* Collaborates with Purchasing on catering bid strategies and cost cutting initiatives

* Develops and implements alternative catering options as needed during off schedule operations and kitchen disruptions (e.g. labor actions, extreme weather conditions, etc.)

* Manages new caterer start-ups and/or transitions and oversees training on AA / AE specifications and procedures including: menu production, equipment/inventory management, meal ordering, aircraft servicing and aircraft ramp safety

* Oversees catering support/coordination for charter flights as needed

* Provides weekly reports on each catering provider’s performance within assigned region in regards to contractual metrics and performance

Job Qualifications

* BA/BS degree or equivalent experience/training in a related field is preferred but not required

* Position requires strong aptitude for problem solving and excellent interpersonal skills

* Able to work remotely with minimal supervision and able to make timely decisions independently

* Strong oral and written communication skills are mandatory

* Food service or hospitality background preferred including ServSafe and HAACP certification

* Proficient in standard Microsoft Office applications

* Able to travel with short notice (including weekends and holidays) and work long hours (12-14 hours/day) under stressful and varying conditions (e.g. temperature, etc.)

Additional Locations: None

Requisition ID: 14775

Nearest Major Market: Fort Worth

Nearest Secondary Market: Dallas

Job Segment:
Operations Manager, Regional Manager, Manager, Flight Attendant, Operations, Management, Aviation

Email me newest jobs similar to this one

  Back to the top
Looking for aviation jobs in UK English ?