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about 1 year ago
Airport Terminal Services
Location: Washington
Job type: Permanent
Sector: Quality Control & Assurance
Category: Ground Crew
Summary of Ramp Supervisor Duties: As an Airport Ramp Supervisor, you will support airlines by overseeing direction of a variety of ground handling services including, but not limited to ramp, baggage, cabin cleaning services, GSE maintenance, and customer
service functions.

Summary of Safety Training Officer Duties: As a Safety Training Officer, you will support airlines by assisting in the development and maintenance of a pro-active safety culture throughout the station resulting in a safe environment for all employees, aircraft
and equipment.

Ramp Supervisor Essential Functions:
• Understands contract requirements and customer expectations.
• Supervises the use of people and equipment to efficiently complete the tasks as directed and within established company standards.

• Maintains compliance with company policies and procedures by assuring that established procedures are followed through on, at all times, to ensure a safe and efficient work environment for our customers and their planes, as well as our employees.
• Interprets and communicates to employees items that are in question in the manuals and/or company policy.
• Monitors and/or conducts required training of personnel.
• Provides employee counseling and discipline as needed.
• Ensures the security of all company funds, supplies and equipment.
• Maintains working relationship with customers and provides prompt response to service requests.
• Assures that all GSE maintenance procedures are done on each shift.

Safety Training Officer Essential Functions:
• Ensures training is performed consistently and is conducive to learning.
• Serves as liaison with insurance company on both pre and post loss control in absence of Regional Safety Officer.

• Performs internal safety audit at station.
• Develops recommendations for policies and procedures manuals.
• Insures station compliance with established company safety policies and procedures.
• Reviews station safety committee minutes and respond accordingly.
• Performs statistical reporting and trend analysis at station level.
• Ensures OSHA compliance.
• Performs ad hoc station training as needed.
• Maintains information on all claims (injury and liability). Investigates as necessary.

Minimum Requirements:
• Must be at least 18 years of age.
• Must possess a valid driver’s license and Motor Vehicle Report/ MVR.
• Must possess at least a High school diploma, GED or work experience equivalent.
• Must pass a drug test/ background check and be able to obtain airport security clearance.
• Must have a minimum of one year progressive ground handling experience of commercial aircraft.

Physical Requirements for an Airport Ramp Supervisor:
• Must be able to lift up to 70 pounds in confined spaces.
• Must be able to stand, lift, bend, push and pull for extended periods of time.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.

• Previous supervisor experience or related work experience with safety programs preferred.

• Valid passport is preferred.
• Demonstrated leadership skills in the work place preferred.
• Excellent communication skills, both verbal and written, as demonstrated in training presentations, written manuals and accident investigations.
• Possess math aptitude and analytical skills and the ability to analyze trends in accidents and injuries.
• Strong organizational skills.
• Proficient in use of personal computers and software applications is preferred.
• Familiar with GSE maintenance procedures preferred.
• Strong communication skills to converse professionally with customers and employees are ideal.
• Proficient in use of personal computers and software applications is preferred.


• Specific shifts to be determined
• Must be able to work extended hours on short notice during non-routine operations
• Some travel required
• Must be flexible to work various shifts, weekends, or irregular shifts

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