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4 months ago
Airport Terminal Services
Location: Detroit
Job type: Permanent
Sector: Airport
Category: Ground Crew
SUMMARY: Responsible for overseeing direction of a variety of aircraft ground handling services including, but not limited to ramp, baggage, cabin cleaning services, and GSE maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES - include the following. Other duties may be assigned.

· Understand contract requirements and customer expectations.

· Thorough knowledge base of budgetary responsibilities and financial responsibilities.

· Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.

· While understanding the work requirements, plan and organize the most efficient use of resources to meet these requirements through development and analysis of employee and equipment work schedules.

· Direct and control people and equipment to efficiently complete the tasks within established company standards. This is achieved through disciplined following of work schedules in line with established company standards.

· Know company policies and interpret manuals in order to relate the interpretations to subordinates.

· Monitor and/or conduct required training of personnel.

· Conduct employee performance evaluations.

· Provide employee counseling and discipline as needed.

· Be responsible for the security of company funds, supplies and equipment.

· Be responsible for insuring compliance with established company safety policies and procedures.

· Maintain working relationship with customers and provide prompt response to service requests.

· Actively search for and report to station management future business opportunities.


· Must be at least 18 years of age.

· Must possess a valid driver’s license and Motor Vehicle Report/ MVR.

· Must possess at least a High School Diploma / GED equivalent.

· Must pass a drug test/ background check and be able to obtain airport security clearance.


· Must be able to lift up to 70 pounds in confined spaces.

· Must be able to stand, lift, bend, push and pull for extended periods of time.

· Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.



· Three years' progressive management experience including ground handling of commercial aircraft, or wide- and narrow-body aircraft.

· Must have airline/aviation management experience.

· Knowledge of applicable FAA regulations, including standard security program and FAR 107/108 NFPA and OSHA regulations or Bachelor's Degree in business.

· Familiar with GSE maintenance procedures.

· Must be flexible to work various shifts, weekends, or irregular shifts.

· Computer skills required.



· Specific shifts to be determined

· Must be able to work extended hours on short notice during non-routine operations.

· Some travel required

M/F Disabled and Vet EEO/AA Employer

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