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about 1 year ago
Location: North Carolina
Job type: Permanent
Sector: Quality Control & Assurance
Category: Auditor
Your Career Begins at Timken

If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.

Purpose and Scope

Design/administer quality systems to support quality advancement of assigned department. Facilitate resolution of Customer Quality related issues. Reduce administrative lead-time in problem resolution. Improve customer satisfaction and Timken awareness via increased focus and contact frequency. Identify and monitor key quality metrics and customer specific requirements (e.g., process capability indices). Develop and support tactics to reduce cost, improve quality and reliability of manufacturing processes. Lead improvement activities including but not limited to, idea development and analysis, planning and prioritization of projects, implementation and integration of new technologies and practices.


Ensure compliance with customer specific requirements as applicable to APQP (FMEA, PPAP, PCPs ). Manage customer complaints immediate 3D, 8D and monitoring of solution verification and coordinate/support communications between Timken and customers. Administer system to track status of all complaints. Coordinate and support efforts for identification, control (including SPC & MSA), reduction and/or elimination of rejects (rework/scrap). Identify and mitigate the risks associated with each as feasible. Work with suppliers to facilitate resolution of supplier quality problems. Examples include evaluation of supplier 3Ds and 8Ds, etc. Identify and implement improvement opportunities consistent with plant Business Plan objectives and Customer-Specific requirements.


5-7 years working in fast-paced manufacturing environment in Quality or related role. Must possess demonstrated knowledge of product design, manufacturing practices, testing and acceptance criteria, APQP process as well as demonstrated strong abilities in problem solving, basic statistics, interpersonal skills. Demonstrated familiarity with 6-Sigma (Lean and Statistical) and Shainin tools. Excellant demonstrated leadership and communication skills. Bachelor degree in Quality, Engineering or related field. Quality certification preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

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