11 months ago
About the Organization
Astronics Corporation is a leading supplier of advanced technologies and products to the global aerospace, defense and semiconductor industries. Astronics' products include advanced, high-performance electrical power generation and distribution systems, lighting and safety systems, avionics products, aircraft structures, engineering design and systems certification, and automatic test systems.
Astronics' strategy is to increase its value by developing technologies and capabilities, either internally or through acquisition, and using those capabilities to provide innovative solutions to its targeted markets and other markets where its technology can be beneficial.
Astronics Corporation, through its wholly-owned subsidiaries, has a reputation for high-quality designs, exceptional responsiveness, strong brand recognition and best-in-class manufacturing practices.
Summary (Job function): Responsible for order entry processes, including project level orders and normal purchase orders. Support field sales, inside sales, customer relations, logistics coordination, cost tracking, cost reduction, customer complaints/returns.
Essential Duties and Responsibilities: include the following.
Purchase order (PO) review/confirmation. This involves reviewing the PO for payment terms, credit worthiness, accuracy of the data versus the quotation and any other terms listed such as receipt dates, shipping terms/instructions etc. on the PO prior to order entry.
Order entry in accordance with the PO terms and internal guidelines. This includes coordination with internal departments to ensure customer satisfaction.
Actively review on hand inventory and in process inventory for new order entry accuracy.
Maintain and update on a monthly basis the upcoming ALSN project log of project names and dollar value along with the part numbers. Provide this information to management on a monthly basis.
Maintain sales order/contract files including annual archiving.
Human Resources assistance including rotation as required to relieve the front desk.
Process credit applications and archive approvals from Finance.
Process credit card transactions, this includes supporting other departments when credit card payments are used.
Maintain customer information through the Customer Card database in ERP system. Management of credit terms as directed by Finance/Management.
Prepare and send quotations to customers.
Logistics coordination with customers. This includes sending shipping information to the customer the first business day after shipment.
Create and maintain project level accounting spreadsheets for all ALSN projects over $25k. Use this database for cost reduction exercises and Marketing/Sales review.
Create, update, maintain and store submittal packages on the shared 'X' drive for all ALSN projects.
Assist AESP order entry as requested.
Purchasing responsibilities including: PO creation, quote management from vendors, receiving and shipping in the ERP system.
Respond to internal or customer generated Sales Order/Purchase Order reports.
This position may require knowledge of SOX / 404 internal audit controls and related documentation.
Works within company guidelines including but not limited to what is outlined in the Employee Handbook, Core Values, Safety Manual, OSHA safety rules, Insider Trading, Conduct and Ethics and Anti-discrimination policies.
Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bachelor's degree from a four-year College or University preferred; or at least three years related experience either in customer service or construction/manufacturing related field.
Required Skills (language, math, computer):
Basic math skills
Able to read, write and speak Business English
Able to present and/or receive information
Word processing, spreadsheets, internet, e-mail
Previous ERP experience
No direct supervisory experience is required. However, the employee should be able to comfortably communicate and work well with all internal departments, and assist in cross training as required.
Frequently required to sit, stand, walk, talk or hear.
The employee should be able to lift light to medium weight boxes of customer and internal data records.
Specific vision abilities required by this job include close vision.
Lean Practices/Maintenance of Work Area:
Each employee has the responsibility to keep his or her immediate work area safe, clean and tidy. Filing should be up to date. There should be a place for everything and everything should be kept in its place.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.