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11 months ago
Weststar Aviation
Location: Chattanooga
Job type: Permanent
Sector: Business & Administration
Category: Senior Manager
Job Description:

This salaried position has primary responsibility for managing the Embraer Aircraft Maintenance Program at our Chattanooga, TN facility (CHA). This includes P&L responsibility, employee leadership and customer satisfaction.

The successful incumbent will achieve results by building, developing and leading a team of technicians to service, repair and return aircraft to service in a safe, high quality and timely manner. The working hours are generally Monday – Friday, 7am – 4pm; and will vary based on business demands to include longer hours during peak times, attending customer dinners or other events.

This position reports to the General Manager.

Essential Job Functions:

• Under minimal supervision, exercise discretion and sound business judgment to manage employee and customer needs in line with all

regulatory, safety and company standards established for CHA.

• Hire, assess, and develop employees at various skill levels to perform work in accordance with standard operating procedures along with FAA, quality and safety standards.

• Review available manpower by shift to plan short and long-term training needs along with hiring goals for an optimized workforce.

• Engage employees for feedback on improvement opportunities or other job related needs to enhance the work environment.

• Identify and recommend business opportunities to expand or enhance the Aircraft Maintenance program.

• Partner with Project Management, Avionics and Interiors to develop aircraft schedules from pre-planning, to aircraft delivery. Communicate status updates during routine operational meetings and attend customer meetings as necessary.

• Perform project based planning with the Supervisor to assign manpower, identify and prepare a recovery plan to address any potential risks, schedule changes or any other constraints.

• Ensure all work is performed of the highest technical level and in accordance with company and regulatory procedures, repair station

manual, safety and quality standards.

• Promote and hold employees accountable for a safe work environment to include proper use of all PPE, operation of support equipment, aircraft systems and general housekeeping.

• Perform normal employee management tasks such as reviewing and approving time off requests, labor charges and expense reports; conduct annual performance appraisals; provide regular coaching for performance and team developmental opportunities, in addition to other general employment matters such as hiring, training, conflict resolution, establishing work schedules, overtime assignments.

• Review and manage the after hours technical support process.

• Develop business relationships that foster effective communication across WSA including Sales, Contracts, Engineering and Quality to expeditiously and safely meet the needs of the customer.

• Communicate regularly with Billing to review and sign all final invoices.

• Review material purchases, billing invoices and labor charges to determine cost/profitability.

• Perform other related job duties.

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