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6 months ago
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Product Support Engineer


United Technologies
Location: Jamestown
Job type: Permanent
Sector: Sales & Purchasing
Category: Engineers
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Position Overview:

Applies scientific principles to innovate, design, develop and implement technologies, components, sub-systems, machines, tools, and systems to ensure compliance with specifications, requirements, and customer guarantees across applicable operating conditions. Ensures novel ideas and implementations are captured and protected using applicable IP processes and tools. Provides technical support to engineers on a variety of tasks. Plans and executes experiments and gathers maintains, formats, compiles, and manipulates technical data, such as laboratory or material test results and engineering design changes to support engineering disciplines. Analyzes maintain, compiles and formats data and design changes. Produces drawings, reports and engineering documentation. Performs research and engineering laboratory functions involving the layout, building, testing, troubleshooting, repairing and modification or electronic or electro-mechanical devices, assemblies, subsystems, and systems.

This position is for an established Engineering Services and Support professional who works to achieve day-to-day objectives with moderate impact on the work area. Supports in planning experiments and gathering technical data to support engineering disciplines. May provide technical support to engineers on a variety of tasks. Responsible for making minor changes or enhancements in systems and process to solve problems or improve the effectiveness of work area.

Primary Responsibilities:

* May provide technical support to engineers on a variety of engineering tasks.
* Supports in planning experiments and gathering technical data for engineering projects.
* Participates in the development of analysis for workflow, routing, floor layouts, materials handling, or machine utilization.
* Analyzes malfunctions for test setups and equipment, and develops recommendations for solutions.
* Participates in the development of materials test and analysis.
* May work with engineers on details and implications of test procedures and results.
* May work with engineers to design procedures for testing systems and equipment.
* Supports Technical Sales

Knowledge, Skills, and Abilities:

* Established and productive professional contributor.
* Has theoretical to advanced knowledge of work area.
* Problems faced are difficult and may be complex.
* Works autonomously with limited supervision.
* Influences others within the work area through the explanation of facts, policies, and practices.

Education:

* Bachelor's Degree in Engineering
* Bachelor of Science Degree in Engineering

Qualification:

Knowledge, Skills, and Abilities:

* Established and productive professional contributor.
* Has theoretical to advanced knowledge of work area.
* Problems faced are difficult and may be complex.
* Works autonomously with limited supervision.
* Influences others within the work area through the explanation of facts, policies, and practices.
Special Notes:
* Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen

Education:

* Bachelor's Degree in Engineering
* Bachelor of Science Degree in Engineering

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Position Overview:

Applies scientific principles to innovate, design, develop and implement technologies, components, sub-systems, machines, tools, and systems to ensure compliance with specifications, requirements, and customer guarantees across applicable operating conditions. Ensures novel ideas and implementations are captured and protected using applicable IP processes and tools. Provides technical support to engineers on a variety of tasks. Plans and executes experiments and gathers maintains, formats, compiles, and manipulates technical data, such as laboratory or material test results and engineering design changes to support engineering disciplines. Analyzes maintain, compiles and formats data and design changes. Produces drawings, reports and engineering documentation. Performs research and engineering laboratory functions involving the layout, building, testing, troubleshooting, repairing and modification or electronic or electro-mechanical devices, assemblies, subsystems, and systems.

This position is for an established Engineering Services and Support professional who works to achieve day-to-day objectives with moderate impact on the work area. Supports in planning experiments and gathering technical data to support engineering disciplines. May provide technical support to engineers on a variety of tasks. Responsible for making minor changes or enhancements in systems and process to solve problems or improve the effectiveness of work area.

Primary Responsibilities:

* May provide technical support to engineers on a variety of engineering tasks.
* Supports in planning experiments and gathering technical data for engineering projects.
* Participates in the development of analysis for workflow, routing, floor layouts, materials handling, or machine utilization.
* Analyzes malfunctions for test setups and equipment, and develops recommendations for solutions.
* Participates in the development of materials test and analysis.
* May work with engineers on details and implications of test procedures and results.
* May work with engineers to design procedures for testing systems and equipment.
* Supports Technical Sales

Knowledge, Skills, and Abilities:

* Established and productive professional contributor.
* Has theoretical to advanced knowledge of work area.
* Problems faced are difficult and may be complex.
* Works autonomously with limited supervision.
* Influences others within the work area through the explanation of facts, policies, and practices.

Education:

* Bachelor's Degree in Engineering
* Bachelor of Science Degree in Engineering

Qualification:

Knowledge, Skills, and Abilities:

* Established and productive professional contributor.
* Has theoretical to advanced knowledge of work area.
* Problems faced are difficult and may be complex.
* Works autonomously with limited supervision.
* Influences others within the work area through the explanation of facts, policies, and practices.
Special Notes:
* Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen

Education:

* Bachelor's Degree in Engineering
* Bachelor of Science Degree in Engineering

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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