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12 months ago
Delta Air Lines
Location: Atlanta
Job type: Permanent
Sector: Business & Administration
Category: Technician
***Position may be located in Atlanta, GA or Eagan, MN based on individual selected. ***

This Principal Solution Architect - Digital Technology position performs a technical leadership role - working across application development and infrastructure teams in IT. This role ensures technology solutions are designed, developed, and implemented in alignment with enterprise architecture patterns and high quality to meet Delta's needs.

This role will partner with the Digital Technology team which is responsible for developing and supporting the customer and user experience in the primary customer engagement channels including Delta.com, Fly Delta Mobile App, and call center applications. This position reports to the Director of Applications Solution Architecture and will work in close collaboration with leadership responsible for Digital application development.


- Serve as an expert for the Digital Technology portfolio and optimize user experience of a high volume ecommerce site and integrated mobile applications
- The Principal Solution Architect will identify and translate system requirements into a prescribed architecture and design that meet business requirements and are aligned to Delta's architecture standards and principles
- The individual collaborates within Enterprise Architecture and across Portfolio & Technology Directors, Project Managers, Project Architects, Resource Managers and Project Team members to enable the team to develop estimates, develop construction plans and prepare implementation approaches
- Provide strategic thinking, solutions and roadmaps while driving architectural guidance for the Digital Technology portfolio
- Maintain adherence to architecture guiding principles, reference architectures and standards
- Optimize technology solutions for Delta business portfolios via a deep understanding of the business processes and systems for the given portfolio
- Identifying business opportunities for potential solution development efforts and support portfolio in development strategic plans
- Ensure architectural adherence through blueprint and design reviews and by conducting reviews throughout the development cycle
- Assist in the remediation of application stability and performance
- Adopt and communicate new concepts, ideas, techniques, best practices and technology assistance
- Perform project level design, debug and performance analysis
- Responsible for the development and production support of enterprise application utilities and models including publishing, best practices and guidelines for supported technologies
- The candidate must work with various internal and external technical resources to drive consensus on technology solutions
- Is responsible to source, lead, and manage a team of Project Architects to ensure the realization of project goals
- Work with vendors and product management areas to establish required infrastructure and frameworks
- Evaluation of multiple vendors and selection process to find solutions matching the organization's strategic direction
- Maintain Delta Air Lines application and infrastructure rationalization strategies


- Candidate must have 10+ years of experience in system design and development, with recent emphasis on complex solutions crossing several business areas and a record of demonstrating long term strategic vision for organizations and execution plans to implement the vision
- Extensive experience with a high volume ecommerce site. Including familiarity with edge caching, load balancing, multi-site ecommerce, PCI compliance, and the architectural patterns used to build a highly available site
- The ideal candidate is experienced on multiple hardware and software environments and be comfortable with complex heterogeneous systems. Further, Experience in designing modern distributed application to work with legacy mainframe system is ideal
- The candidate should have experience with building sites that integrate responsive design, personalization, and frameworks like NodeJS to produce a site that optimizes the end user experience from both a user experience and speed perspective
- The candidate must have experience with the integration of mobile applications into an ecommerce site
- The candidate must have experience in creating and leading multiple projects through the Systems Development Life Cycle (SDLC) and will have usually performed in a variety of different roles in that life cycle
- The person should possess an ability to share and communicate ideas both verbally and in writing to people at various levels within the organization in a clear and concise manner relevant to each of the groups
- Candidate must have demonstrated successful track record of delivering projects of medium or above priority and risk
- Must have expert level competency in a technology area and demonstrated strong expertise in two or more additional technology areas
- Broad system-level expertise across multiple computing platforms and technologies is required, along with the ability to influence technical direction at the department level and across multiple IT projects or technology areas
- Experience in leading multiple offshore vendors and teams through large scale projects


- The ideal candidate also demonstrates experience in several of the following: enterprise architecture, Delta's technology and application strategies, project management, application development, hardware/software deployment, business requirements analysis, test systems management, or technical support
- Candidate must have excellent communication skills (both written and verbal), demonstrated teamwork skills, be innovative, creative and have strong problem-solving abilities

Delta Air Lines develops both strategic and tactical plans creating a safety-conscious environment resulting in employee safety and well-being.

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