11 months ago
REACH won the prestigious "Program of the Year Award" presented by the Association of Air Medical Services for 2015. Our outstanding reputation is due in great part to our notable safety practices and effective customer service program. This award is hailed as one of the air medical transport industry's highest honors and is presented annually to the company whose program clearly exceeds industry standards for safety, patient care, leadership and community service.
Founded in 1987, our mission statement is "In every situation, do what is right for the patient." The company has consistently demonstrated a commitment to patient care and has transported more than 100,000 critically ill and inured patients to date. We have over 30 bases in California, Oregon, Nevada, Montana, Colorado and Texas.
The REACH Pilot provides customer oriented, high quality air medical transport services in a safe and efficient manner. The pilot is expected to act as a proactive and integral team player, both in flight, and during ground operations, utilizing communication and technical skills which will strengthen the company goal of being held in highest regard within the EMS industry.
Duties and Responsibilities
• Maintains a schedule as set forth by the company. The pilot should be prepared to serve all RW base reserve schedule needs. Extensive travel and schedule adjustment is required.
• Ensures aircraft readiness for flight dispatches, these items to include, as described in the appropriate manuals, but not limited to:
* All FAR requirements * All REACH requirements
* Aircraft cleanliness duties * All flight crew requirements
• Accurately completes, in entirety, all required paperwork duties, i.e., duty shift change form, load manifests, duty/time sheets, all within scheduled due dates.
• Continues in educational betterment, e.g., computer training, ground training and flight training.
• Ensures that any and all pertinent information about flight operations will be disseminated to his/her shift change pilot and/or disseminated through the Company Communications Board per policy.
• Conducts himself/herself in a professional manner at all times.
• Attends meetings when required, and is available for training and check-flights outside of normal duty shift rotation.
• Upholds current company policies and procedures.
• Performs other duties during scheduled shift as requested by Director of Operations or Chief Pilot.
• Maintains safety as the primary concern.
Job Requirements and Qualifications:
• 3000 hours total time (helicopter)
• 1500 hours PIC (helicopter)
• 500 hours of cumulative night experience
• 200 hours of cumulative IFR experience (IFR Reserve Position)
• EMS and FAR 135 experience preferred
• Commercial/Instrument helicopter rating
• Preference is given to applicants who have an ATP rating
• Preference is given to applicants who have previous NVG experience
• Preference is given to applicants who have at least 100 hours instrument time (VFR Reserve Position)
• Current Class II Medical Certificate
• Excellent customer service skills
• Ability to communicate professionally, effectively and persuasively.
• Ability to maintain composure under pressure, work efficiently and accurately with frequent interruptions, and set/re-set multiple priorities.
• Presents a professional image as a REACH flight team member.
• Maintains a positive team attitude with flight crew members, maintenance technician and communication specialist by working cohesively.
• Works independently and tolerates high stress levels while maintaining a good rapport with co-workers.
• Maintains ongoing knowledge of relevant aviation SOP’s.
• Anticipates and strives to understand the needs of each customer.
• Tailors each interaction to the specific needs of the person and/or situation.
• Responds quickly and effectively to problems that arise while providing service.
• Demonstrates open, honest and respectful communication.
• Provides timely, constructive feedback that contributes to others’ development (each member must demonstrate a commitment to help each other succeed).
• Takes responsibility for individual and team actions, decisions and results.
• Measures progress against agreed upon plans and stated goals.
• Thinks broadly when seeking new ways to improve performance, processes and services.
• Seeks out and utilizes best practices.
Working Conditions and Physical Environment
* Requires activities requiring a moderate amount of standing, sitting and walking.
* Able to conduct activities requiring a moderate to rigorous amount of static pushing, pulling, reaching and lifting.
* Capable of lifting 75 lbs floor to bench height.
* Ability to hear routine aircraft noises.
* Maintains a “duty” weight (body weight + uniform/equipment – helmet not included) of less than 230lbs for Rotor Wing (Helicopter) operations.
* Maintains a “duty” weight (body weight + uniform/equipment – helmet not included) of less than 250lbs for Fixed Wing operations.
* Must be able to wear a commercially available respirator mask with proper fit, when required.
* Periodic hands to key ability (typing).
The RW Pilot duties are performed in either indoor or outdoor environments. The RW Pilot may be exposed to routine office noises, moderate electrical or mechanical hazards and frequent exposure to an aircraft hangar environment where the RW Pilot may be exposed to loud aircraft noise, fumes, gases, odors, dust particles and mechanical/electrical and chemical hazards. The RW Pilot must be present at work site to complete the job.
• Nomex full body flight suit, leather or Nomex boots, and an aviation helmet during all helicopter flight operations
• PPE – latex gloves, goggles and HEPA mask
• Hearing protection (plugs, band or head set)
Work Place Conditions:
Controlled Standby Duty – Pilot will be on controlled standby – available to respond within 20 minutes from
home to report to assigned base for duty.
On- site Duty - The RW Pilot is physically based at an airport “crew quarters” for 12 hour shifts and must be prepared at a moments notice (typically within 15 minutes) to begin air ambulance missions that last from 6 to 8 hours. The crew quarters are equipped with kitchen, shower, rest and sleeping facilities.
The pilot schedule is a 12 hour shift, 7 days on and 7 days off, typically beginning at 0800 or 2000.
Sometimes a flight shift may extend past 12 hours, but usually not longer than 15 hours.
Reporting Relationship: The RW Reserve Pilot reports directly to the Chief Pilot and ultimately to the Director of Aviation Services.
REACH offers competitive benefits including medical, dental, vision, short- and long-term disability, life insurance, as well as a 401(k) plan. We also offer a flexible paid-time-off program and voluntary supplemental life insurance packages.
REACH is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors.
We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans).