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Location:
Job type:
Permanent
Sector:
Airport
Contact:
Recruitment

EVA Air has a fantastic opportunity for a Passenger Traffic Officer to join the

team in London Heathrow Airport. Joining us on a full time, permanent basis,

you will receive a competitive negotiable salary.

EVA Air is certified with the 5-Star Airline Rating for the quality of our on-

board product (seats, comfort, food & beverages etc.), cabin staff service, and

ground service standards at our home base of Taiwan Taoyuan International

Airport (TPE). EVA Air is also one of the top ten safest airlines because of our

continuous focus on safety and excellent operational record. We maintain the

safety record by never compromising maintenance, repair or upkeep. It takes

precautions to ensure that every flight is safe from gate-to-gate.

Job Description:

We are looking to recruit a Passenger Traffic Officer for our London Heathrow Airport

Office. The role will involve preparing daily flight including ordering catering, answering

passenger phone calls, check telexes, ensure all seat requests are actioned, invoicing,

oversee GHA at check in and assist with passenger queries, meet flight ensuring all third

parties are present, ensure flight leaves on time help in disruption. You may also be

required to complete some operational tasks on an ad hoc basis.

Essential experience needed as our Passenger Traffic Officer:

 Previous airline background experience

 Excellent customer service skills

 Excellent interpersonal, communication and presentation skills

 Able to organise and prioritise within a demanding environment

 Able to cooperate and work well in a team

Desirable experience:

 Experience in customer services or passenger handling at check-in counters and

arrival & departure area

 Computer literate including Microsoft Office programs

 Mandarin language skill

Please note that as this is a permanent position we require someone who has the

permanent right to work in the UK without sponsorship.

If you feel you have the skills and knowledge to become our Administrative

Officer, please apply now. We’d love to hear from you.

EVA Air has a fantastic opportunity for a Passenger Traffic Officer to join the

team in London Heathrow Airport. Joining us on a full time, permanent basis,

you will receive a competitive negotiable salary.

EVA Air is certified with the 5-Star Airline Rating for the quality of our on-

board product (seats, comfort, food & beverages etc.), cabin staff service, and

ground service standards at our home base of Taiwan Taoyuan International

Airport (TPE). EVA Air is also one of the top ten safest airlines because of our

continuous focus on safety and excellent operational record. We maintain the

safety record by never compromising maintenance, repair or upkeep. It takes

precautions to ensure that every flight is safe from gate-to-gate.

Job Description:

We are looking to recruit a Passenger Traffic Officer for our London Heathrow Airport

Office. The role will involve preparing daily flight including ordering catering, answering

passenger phone calls, check telexes, ensure all seat requests are actioned, invoicing,

oversee GHA at check in and assist with passenger queries, meet flight ensuring all third

parties are present, ensure flight leaves on time help in disruption. You may also be

required to complete some operational tasks on an ad hoc basis.

Essential experience needed as our Passenger Traffic Officer:

 Previous airline background experience

 Excellent customer service skills

 Excellent interpersonal, communication and presentation skills

 Able to organise and prioritise within a demanding environment

 Able to cooperate and work well in a team

Desirable experience:

 Experience in customer services or passenger handling at check-in counters and

arrival & departure area

 Computer literate including Microsoft Office programs

 Mandarin language skill

Please note that as this is a permanent position we require someone who has the

permanent right to work in the UK without sponsorship.

If you feel you have the skills and knowledge to become our Administrative

Officer, please apply now. We’d love to hear from you.

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