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17 days ago
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Operations Manager


Ameriflight
Location: Salt Lake City
Job type: Permanent
Sector: Operations
Category: Senior Manager
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Ameriflight is the nations largest FAR 135 cargo airline, providing scheduled daily service for UPS, FedEx and other high priority shippers. The Operations Manager is responsible for the day-to-day operations of the Salt Lake City operations and facility.

Duties and Responsibilities

* Assures Dispatchers are properly informed of company functions and that they are knowledgeable of operational activities

* Interacts with customers on a regular basis to assure Ameriflight services are to the customer’s satisfaction

* Maintains frequent and required contact with department heads in base to ensure they understand customer and operational requirements

* Summarizes daily activities for billing purposes

* Researches and resolves customer service issues

* Assists in short-term planning for company operations

* Performs other duties as assigned

Supervisory Responsibilities

* Responsible for the overall direction, coordination, and evaluation of the Salt Lake City base

* Supervises Flight Dispatch and Line Services employees in accordance company policy and applicable regulations

* Coordinates with Flight and Maintenance department managers

* Carries out supervisory responsibilities including interviewing, hiring, and training operations and Line Service personnel

* Planning, assigning, and directing work

* Appraising and addressing performance, rewarding and employees and addressing complaints to resolve problems

Required Qualifications

* Four-year college degree or equivalent combination of education and experience

* Three plus years of airline operations management experience - Part 135 experience is preferred

* Must be able to work in the United States without visa sponsorship

* Ability to obtain an airport access badge (SIDA badge)

* Ability to read and interpret documents such as safety rules, operation and maintenance instructions including procedure manuals

* Proficient with Office 365, especially Excel and Outlook

* Excellent communication skills

* Ability and drive to improve processes already in place

Benefits

* Competitive Salary

* Opportunity for growth

* Full Medical, Dental, and Vision benefits

* Company provided Life Insurance

* 401K with company match

* Vacation (80 hours first year)
Ameriflight is the nations largest FAR 135 cargo airline, providing scheduled daily service for UPS, FedEx and other high priority shippers. The Operations Manager is responsible for the day-to-day operations of the Salt Lake City operations and facility.

Duties and Responsibilities

* Assures Dispatchers are properly informed of company functions and that they are knowledgeable of operational activities

* Interacts with customers on a regular basis to assure Ameriflight services are to the customer’s satisfaction

* Maintains frequent and required contact with department heads in base to ensure they understand customer and operational requirements

* Summarizes daily activities for billing purposes

* Researches and resolves customer service issues

* Assists in short-term planning for company operations

* Performs other duties as assigned

Supervisory Responsibilities

* Responsible for the overall direction, coordination, and evaluation of the Salt Lake City base

* Supervises Flight Dispatch and Line Services employees in accordance company policy and applicable regulations

* Coordinates with Flight and Maintenance department managers

* Carries out supervisory responsibilities including interviewing, hiring, and training operations and Line Service personnel

* Planning, assigning, and directing work

* Appraising and addressing performance, rewarding and employees and addressing complaints to resolve problems

Required Qualifications

* Four-year college degree or equivalent combination of education and experience

* Three plus years of airline operations management experience - Part 135 experience is preferred

* Must be able to work in the United States without visa sponsorship

* Ability to obtain an airport access badge (SIDA badge)

* Ability to read and interpret documents such as safety rules, operation and maintenance instructions including procedure manuals

* Proficient with Office 365, especially Excel and Outlook

* Excellent communication skills

* Ability and drive to improve processes already in place

Benefits

* Competitive Salary

* Opportunity for growth

* Full Medical, Dental, and Vision benefits

* Company provided Life Insurance

* 401K with company match

* Vacation (80 hours first year)

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