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10 months ago
Alaska Airlines
Location: Seattle
Job type: Permanent
Sector: Operations
Category: Planner

Director Supply Chain Management, Airport Ops/Fuel


Alaska Airlines is one of the most respected names in aviation and flies throughout its namesake state and the Lower 48, as well as to Hawaii, Canada, Mexico, Costa Rica and Cuba. Our roots date to 1932 and are symbolized by the Alaska Native painted on the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride ourselves on providing a lifeline to remote communities while delivering renowned service to everyone we fly. This commitment has brought us national and international recognition. We've been honored with a variety of awards by readers of Travel + Leisure, Conde Nast Traveler, USA Today and others. Alaska, with Virgin America, is the premier airline for people on the West Coast, and together with its sister carrier Horizon Air, flies to more than 118 destinations. The two airlines are subsidiaries of Alaska Air Group Inc. (NYSE:ALK) with annual revenues exceeding $7 billion.


Role Summary
The Manager, Supply Chain - Airport Operations oversees supply chain processes to achieve company and division goals, including project assessment, strategy development, supplier evaluation, and negotiation of terms to meet quality, cost and performance targets. This Manager works with internal customers and suppliers to ensure company and divisional objectives are met. The role partners with business stakeholders to execute supply chain strategy, including leading contracting and supplier oversight efforts.

Scope & Complexity
- This leadership role manages and administers sourcing, contracting, and purchasing activities for the Airport Operations and Customer Services (AOCS) division for Alaska Air Group (AAG) and its subsidiaries.

Key Duties
- Manages the sourcing process, including strategy development, supplier evaluation and selection, and negotiation of terms to meet quality, cost and performance objectives.
- Serves as the main point of contact for administering RFPs and executing contracts for the division.
- Utilizes data and analysis to develop and manage cost models to accurately forecast costs and project the impact of sourcing outcomes.
- Maintains and deepens the relationship between Supply Chain and operations leadership to ensure results meet company and division targets.
- Administers the 5 phase sourcing process across all projects.

Supplier Oversight
- Assists in the development and oversight of key supplier relationships.
- Leads or participates in supplier business review meetings.
- Manages operational issues/escalation processes and ensures timely resolution of operational issues that stem from supplier performance
- Drives proper and effective communications between internal stakeholders and suppliers.

Contract Administration
- Coordinated with Legal and other stakeholders to develop and manage the contracting process, including drafting key commercial terms and conditions.
- Standardized contracting agreements across common products and services to improve consistency and improve the speed of contract throughput.
- Documents and communicates proper business practices to ensure awareness of and adherence to policies and internal controls.
- Drafts commercial contract language, leads negotiations on key terms and conditions, and liaises with legal department and other stakeholders to finalize agreements.
- Administers, navigates, and leverages the contract lifecycle management system to improve internal transparency of contracts, including tracking of milestones and key conditions.

Spend Control
- Participates in budgeting and variance processes to ensure management has good insight into cost drivers and levers for accounts with large-dollar supplier spend components.
- Performs moderate to complex analysis to develop and review cost metrics and benchmarks in order to develop targets and identify opportunities to reduce spend.

- Participates in strategic and operational planning on behalf of Supply Chain.
- Champions best practices to help business stakeholders review existing processes to meet changing needs.
- Develops and uses metrics to design, develop and implement oversight programs to monitor supplier performance.
- Identifies process improvements to reduce cost and increase performance and efficiency.

Job-Specific Skills
- A minimum of 7 years of negotiations and contract management experience.
- A minimum of 5 years of successful program management and/or effectively leading projects & teams.
- A minimum of 3 years of supervisory experience or equivalent history leading projects.
- A Bachelor of Arts or a Bachelor of Science degree, with a focus in business administration, supply chain, finance, or a related discipline.
- Demonstrated use of strategic sourcing processes, including strategy development, RFP writing, and contract administration.
- Experience negotiating high-value and high-impact contracts required, specifically services-related agreements with Service Level Agreement components.
- Superior ability to present complex problems and situations to senior/executive leadership and to drive resolutions with limited guidance.
- Detailed oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines and work independently with limited guidance in a fast-paced environment where flexibility is key.
- Ability to draft contract language, negotiate, and influence others to gain desired outcomes within various types of agreements.
- Good judgement, with the ability to make recommendations based on imperfect information.
- Ability to build influence across departments around company strategies.
- Proven track record of sustaining strong customer/supplier relationships.
- Experience with change management and challenging the status quo.
- Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
- High school diploma or equivalent is required.
- Minimum age of 18.
- Must be authorized to work in the U.S

- Experience with financial analysis of complex topics and proposals.
- Experience in key aspects of supplier management and oversight.
- Familiarity with airport operations and/or airline experience.
- Previous supervisory experience.

Job-Specific Leadership Expectations
- Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.


The location for this position is in Seattle, Washington


For eligible employees, our company offers a unique total rewards package that few companies can match, including insurance coverage for medical, dental and vision care, 401(k) retirement savings plans, monthly and annual incentive bonus plans, time off and a generous employee travel program. Our values reflect who we are at work and in our communities: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable. Alaska Airlines also fosters a diverse and inclusive culture and is an Equal Opportunity Employer.


Please apply on or before: September, 23rd 2017

A few helpful tips when applying -

~Before applying, we recommend that you clear your browsing history including your temporary internet files and disable pop-up blockers. You can accomplish this by going to the Tools tab.

~Gather your paperwork, including your work history (we require 10 years of work history to be added to the application), resume etc. - before you apply to the position.

~ If you would like to include a cover letter, add it as your first page to your resume. Your resume is part of your application and unique to each position you apply to..

~Once in the application, be sure to use the links provided to return to the previous page if needed. The back button is not compatible with our system.

Alaska Airlines and Horizon Air do not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.

Alaska Airlines y Horizon Air no toleran discriminacion o acoso en base a raza, color, credo, religion, origen nacional, estatus migratorio de residencia o ciudadania, edad, sexo, orientacion sexual, identidad de genero o expresion, estado civil, discapacidad, estado veterano protegido, informacion genetica o cualquier otra base protegida por la legislacion aplicable. Empleados o aspirantes que indaguen, discutan o revelen su compensacion o la remuneracion de otros empleados o aspirantes tambien estan protegidos por ley.

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