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10 months ago
Location: Long Island
Job type: Permanent
Sector: Business & Administration
Category: Office
Manager Talent Management

Position Summary

The Manager Talent Management is responsible for the development of actionable talent management solutions aligned with our Talent and People department strategies. The Talent Management team is collectively responsible for creating a culture of feedback with the right people, process, and technology foundations. Areas of oversight include performance management, competency modeling, continuous feedback, and the talent management system. The Manager will serve as a strong internal scientist-practitioner consultant leading innovation in performance management strategies guiding internal partners through talent processes that drive organizational behavior, attitudes, performance, and results.

Essential Responsibilities

* Oversee the performance management processes and programs, including the annual performance cycle, talent reviews, and feedback systems
* Design, implement, and oversee the administration of talent management systems
* Manage the continuous enhancement of the competency models and lead the development of new frameworks to support talent strategy including training and performance management
* Conduct job analysis to develop and validate performance measurement models
* Partner with internal stakeholders as a subject matter expert to advise on individual performance assessments, Crewmember development, competency modeling, and feedback
* Apply change management approaches to support implementation of programs, including developing communication and training strategies
* Conduct internal research to continually enhance Talent Management processes using data-driven solutions; Provide insights and recommendations for enhancements based on best practices and new performance management trends, resources, and tools available in the marketplace
* Partner with People Department to align Talent Management strategies with key initiatives and processes
* May perform other duties as required or assigned

Minimum Experience and Qualifications

* Bachelor’s degree in Business, Human Resources, Organization Development or a related field
* Five (5) years of broad HR experience consisting of a combination of leadership, management, individual contributor and/or consulting roles
* Three (3) years of project management or leadership experience
* Working knowledge of the following HR/OD processes: talent acquisition, retention, performance management, training & development, competency modeling, coaching and mentoring, learning management, succession management
* Strong research and data analysis skills
* Pass a ten (10) year background check and pre-employment drug test
* Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

* Master’s degree in Business, Human Resources, Organization Development or a related field
* Three (3) years of experience in the field of Performance and/or Talent Management, including experience with Talent Ratings systems, Performance Management program design and execution and succession planning
* Experience planning and executing internal consulting projects
* Experience with vendor management
* Project management experience
* Experience presenting to and interacting with Senior Leaders

Crewmember Expectations

* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Well-groomed and able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
* Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


* Computer and other office equipment

Work Environment

* Normal Office Environment

Physical Effort

* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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