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about 1 year ago
Location: Long Island
Job type: Contract/Locum
Contact: No Name
Category: Senior Manager

Position Expectations 



Position Title: Manager Information Technology – SAP FICO / SCM

Position Summary:

The Manager Information Technology is the point of contact for all strategic and tactical solutions for the designated business area. The Manager is responsible for planned initiatives, projects, and ongoing IT services, project delivery, and business partner management.   The Manager leads, coaches and develops a team of crewmembers focused on solution delivery and/or operational support.  The Manager will be involved in operational support of all solutions and or applications within the scope of responsibility.


The Manager is comfortable with maintaining a public profile and building relationships throughout the organization. The Manager is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.

Essential Responsibilities:

  • Lead the IT SAP FICO/SCM Team to deliver SAP and related Business System solutions that meet defined business objectives and requirements.
  • Collaborate with business's functional area leaders and oversees the delivery of IT solutions to support the business functions the manager is aligned to
  • Partner to deliver an IT Strategy and an annual plan to support the business functions aligned to the area of responsibility including a solution and/or application roadmap
  • Performs configuration work as needed to support the team for new and existing functionality
  • Collaborate with IT counterparts, team members and cross-functional teams in application design, development, integration, testing and deployment of  Finance Solutions
  • Functions as resident team expert for all configuration issues (both support and project) within their areas (modules) of expertise
  • Responsible for developing, maintaining and reporting a financial and resource plan for area of responsibility
  • Support applications / solutions from conception to retirement and act as the escalation point for operational support to assigned portfolio applications with around the clock accessibility
  • Partner with Strategic Sourcing organization to negotiate Business Partner contracts and service level agreements which aligns with business units requirements and expectations
  • Manage production and non-production environments through change control management
  • Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security and regulatory requirements
  • Provide direct or indirect oversight of delivery teams for applicable portfolio initiatives
  • Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of Succession plan for the IT department
    • Other duties as assigned

      Minimum Experience and Qualifications:

    • Bachelor’s Degree in related discipline and/or demonstrated capability to perform job responsibilities through four (4) years of previous experience and education

    • Seven (7) years of experience with implementing and supporting Financial Systems preferably SAP FICO & MM.

    • Five (5) years of  hands-on experience with SAP R/3 FICO configuration with a minimum of 3 full life-cycle deployments

    • Five (5) years of experience in a leadership role; managing relationships with business customers with at least three (3) years of supervisory/management experience.

    • Three (3) years’ portfolio management, project delivery

    • Knowledge of Project Management (PMBOK) and strategic planning

  • Available for moderate overnight travel (up to 35%)  

  • Able to work flexible hours and be available for emergency response on short notice

  • Able to pass a ten (10) year background check and pre-employment drug test

  • Legally eligible to work in the country in which the position is located

    Experiences Preferred:

    • Managing a budget

    • Seven (7) years of experience in a leadership role; managing relationships with business customers 

    • Experience with SAP ECC 6.0

    • Three (3) years’ experience managing large portfolios or operating budgets and delivering medium to large scale IT projects (PMBOK, MSF, SEI, Agile Methods, RUP)

    • Three (3) years’ experience in software development and/or production support services

    • Experience with understanding and implementing Procure to Pay processes.

    • Knowledge of technology fundamentals and concepts; Microsoft technologies preferred

    • Managing a full project or initiative, including presenting recommendations to senior leadership

    • Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies

    • Exposure to JetBlue’s IT disciplines and interdependencies

    • Exposure to JetBlue’s business units and how their needs drive IT strategy

          Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment

  • Normal Office Environment

Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)




Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change. 

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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