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10 months ago
GE Aviation (US)
Location: New York
Job type: Permanent
Sector: Business & Administration
Category: Engineers
About Us:

GE Aviation - Electrical Power, LI is a recognized leader in the design and manufacture of custom-engineered power conversion and cockpit control panels.

Located on Long Island, one hour east of New York City and next to Long Island MacArthur Airport, EP-LI is a predominately US Military supplier providing equipment for a wide variety of land based and aircraft applications including air transport, rotorcraft and military fixed wing.

We have been servicing major customers of Lockheed Martin, Boeing, Northrop Grumman, Raytheon and General Dynamics for more than 40 years.

Our staff of dedicated professionals has consistently applied creative engineering solutions to support mission critical requirements.

These solutions have repeatedly been successfully applied with state of the art manufacturing techniques in both high and low volume production programs.

Our site is housed in a 94,000 square foot facility, designed specifically to provide vertical integration of the broad range of capabilities required to give us control of all aspects of the design, development, manufacturing and test of products.

These capabilities include: computer aided design center, transformer manufacturing capability, sheet metal fabrication department, fully integrated assembly and testing, as well as a complete environmental testing laboratory.

Understanding the need for on time delivery of qualified and reliable systems, as well as responding to the requirements of the marketplace, is integral to our work in providing critical, complex equipment for both long term and quick reaction programs. Bohemia is located near Islip, NY. Come learn more about our area!

To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Working for GE Aviation is exciting & challenging. Come see what you are missing!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:

In this role as Electrical Power Product Support Engineer, you will act as the point of contact for all customer technical related issues regarding GE Power Electronics Conversion & Control products.

You will proactively monitor in-service product performance and lead all in-service investigations, liaising closely with the customer & internal GE organizations, ensuring the correct process and tools are used to identify root causes and implement corrective actions.

Essential Responsibilities:

In addition you will :

* Lead all in-service product investigations to drive timely root cause determination and implement corrective actions

* Using reliability data, overhaul shop repair data, and warranty data, you will proactively review product performance, identify any trends, and work with the Project and Engineering teams to:
* resolve any performance concerns
* Reliability trend analysis and corrective action planning
* FRACAS process execution, with associated Failure Review Boards (FRB) for fielded products
* Drive product field issue RCCA Lessons Learned into the business

* Responsible for driving the overall planning, management and completion of all customer technical queries

* GE lead for all customer technical issues and investigation of product field failures

* Lead for all Product Support related activities on New Product development and introductions

* Technical presentations at fleet or customer specific technical review meetings

* Creation of product briefings / Service Information Letters

* Drive timely updates / maintenance, and provide review approval, for all fielded technical publications

* Support the activities of the Safety Product Management Team (SPMT)

* Maintain a relationship with the customer facing teams, Product Management leaders, Engineering organizations, and the overhaul repair organization to ensure consistent knowledge of in-service product performance, and strategies / plans to support

* Maintain and develop a detailed knowledge of current and future products

* Monitor the in-service performance of GE products, to identify problem areas and make recommendations and take actions to affect a solution

* Support the customer in the field through modifications programs and dedicated customer technical support visits


* Bachelor's degree from an accredited university or college (or a high school diploma / GED with a minimum of 4 years of experience in Engineering)

* Minimum of 3 years of experience in a technical field, operations and / or fleet management


* This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment

Desired Characteristics:

* Proven track record of supporting electrical products, electronic design

* Possess an in depth understanding of aircraft systems, or supporting Electrical / Electronic products, for a similar safety critical industry

* Demonstrated ability to excel in all customer service areas

* Strong oral and written communication skills

* Strong interpersonal and leadership skills

* Change agent with strong credibility and influence in the organization

* Dedicated customer advocate

* Demonstrated ability to motivate others and achieve results

* Demonstrated commitment for process improvement

* Demonstrated ability to influence outside of peer group

* General understanding of aircraft systems

Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

Locations: United States; New York; Bohemia

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion​ of a background investigation and drug screen.

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