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6 months ago
American Airlines
Location: Phoenix
Job type: Permanent
Sector: Business & Administration
Category: Office
Responsible for providing administrative, clerical and organizational support to the Managing Director and his team.

Principal Duties and Responsibilities

* Protects the integrity of confidential information for all matters pertaining

* Coordinates travel arrangements, meetings and appointments

* Creates spreadsheets, ad-hoc reports, prepare correspondence and generate form letters using advanced software features and functions

* Receives incoming telephone calls and inquiries and routes appropriately

* Responds to customer requests and complaints within limits of authority

* Directs inquiries outside of authority to the appropriate staff member

* Oversees incoming and outgoing correspondence, mail and faxes

* Maintains office supplies inventory, placing orders as necessary

* Ensures department’s document filing is kept up to date and the filing system is maintained properly

* Prioritizes tasks to determine items requiring immediate attention

* Performs other general office and administrative tasks as required by the position

* Helps to organize and drive corporate employee and community events as needed

Job Qualifications

Minimum Qualifications

* High School diploma or GED Equivalency

* 3 years’ work experience in a prior support or administrative position

Knowledge, Skills & Abilities

* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

* Superior typing skills

* Skills in reviewing, screening and prioritizing mail and telephone calls

* Skills analytics and problem solving

* Ability to possess the highest regard for confidentiality and professionalism

* Ability to easily grasp the concepts and functionality of airline specific software and self-motivated with strong organizational skills, ability to prioritize work, be detail oriented and meet deadlines

* Ability to perform in a fast-paced environment, manage multiple tasks simultaneously and function as an integral part of a team with minimal supervision

* Ability to effectively communicate with all levels within the organization and the business community both verbally and written

Additional Locations: None

Requisition ID: 16065

Nearest Major Market: Phoenix

Job Segment:
Administrative Assistant, Secretary, Clerical, Executive Assistant, Administrative

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