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9 months ago
Location: Long Island
Job type: Permanent
Sector: Operations
Category: Office
Evaluator Internal Evaluation Program

Position Summary

The Evaluator plans and performs (internal & external) safety assurance and safety evaluations/audits of safety critical operational processes in support of JetBlue Airways’ Safety Evaluation and Audit Program (SEAP). The Evaluator also supports, trains, and mentors other Safety Crewmembers.

Essential Responsibilities

* Assists the Director, Ground Safety and Manager, Safety Evaluation and Audit Program (SEAP) in the planning and implementation of evaluation/audit schedules
* Identifies, tracks, and solves quality and safety concerns, issues or hazards (this includes, but not limited to, interviews, reviews of past evaluation/audit records and compliance data for trends)
* Assists and Follows up with operational departments in the development of corrective action plans
* Performs and facilitates risk assessment on evaluation findings and observations
* Communicates company policies/procedures, Federal Aviation Regulations and others Standards including but limited to International Air Transport Association (IATA) Operational Safety Audits (IOSA) standards, Department of Defense Standards etc., facilitating fair resolutions and imparting quality expertise to all Crewmembers
* Coordinates Federal Aviation Administration (FAA) - Safety Assurance System (SAS) inspections conducted by the FAA
* Coordinates IOSA conducted by appointed Audit Organization
* Coordinates DOD inspections conducted by the DOD
* Assists operating areas with continuous improvement through the application of quality and safety management principles (auditing process and safety attributes, etc.)
* Prepares presentations, assists the Safety Department with investigations and solutions on issues as needed
* Effectively, efficiently and proactively communicate challenges of audit/project deadlines, recommend possible solutions to evaluation/audit
* Assists in program development and improvement
* Produce articulate and concise written reports which will be communicated to JetBlue leadership and external audit organizations
* Additional duties as assigned by the Director, Ground Safety, Manager, Safety Evaluation and Audit Program, or other designee

Minimum Experience and Qualifications

* High School Diploma or General Education Development (GED) Diploma
* Three (3) years Aviation or Aviation Safety, Evaluation, Audit experience
* No record of safety or compliance violations
* Proficient with the Microsoft Office suite and the Internet
* Excellent written and verbal communication skills
* Must be able to pass continuous education as required by regulations, standards or company requirements during initial and recurrent training
* understand regulations, company policies and procedures to perform audits
* Proficient knowledge of Microsoft Office, Word, Excel and Power Point
* Available for occasional overnight travel (20%)
* In possession of valid travel documents with the ability to travel in and out of The United States
* Must pass a ten (10) year background check and pre-employment drug test
* Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

* Bachelor’s Degree in management, operations, engineering or related field
* Two (2) years of experience in operational areas of expertise
* Training or aviation experience in quality assurance, accident investigation, aviation safety, ATOS or FAA SAS
* Approved industry recognized audit qualification
* Certified Quality Auditor (CQA) or Six Sigma green belt or higher

Crewmember Expectations:

* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Well-groomed and able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
* Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


* Computer and other office equipment

Work Environment:

* Normal Office Environment

Physical Effort:

* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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