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10 months ago
Ravn Alaska
Location: Anchorage
Job type: Permanent
Sector: Operations
Category: Technician
Vacancy Announcement

DATE: June 1, 2017

TO: All Qualified Applicants

RE: Database Technician I

CLOSING DATE: Open Until Filled

This is a recruitment for a DB (Database) Technician I. This position will be located in
Anchorage. This is a full time, benefit eligible position. Schedule to be determined.

MINIMUM QUALIFICATIONS: High School Diploma required. Four years college in computer

/IT curriculum is desired. Detail oriented with the ability to prioritize multiple tasks. Must be able

to work with minimal supervision in a public setting with multiple employees and distractions.

Continuing education commensurate with maintaining industry knowledge in the technology field

sufficient to meet the needs of the job requirements. Minimum two years’ experience installing,
trouble shooting and overseeing Microsoft SQL 2008 or newer. Experience with Microsoft

Dynamics accounting (AKA Great Plains). Experience with other databases such as Postgres,

Informix, .NET, and Oracle, is desired. Recent experience with database front end development

such as .NET, Windows mobility, Power Builder web enabled apps and website database

interface is desired. Recent computer network work experience in Windows domains running

server 2008, 2012, 2016 and Windows 7 and 10 desktops is required. Familiarity with open

source operating systems such as Linux or BSD is desired.

MINIMUM REQUIREMENTS: Perform routine tasks to maintain company databases, computer

equipment and other peripherals. Work under immediate supervision of the Manager of IT.

Provide support to end users on a variety of issues. Maintain, analyze, troubleshoot, company

databases, and repair computer systems, hardware and computer peripherals in Anchorage and

remote network locations.

Document, maintain, upgrade or replace company databases, hardware and software systems.

Monitor database performance, patch as needed, make recommendations for performance

enhancements. Rely on instructions and pre-established guidelines to perform the functions of

the job. Must be able to quickly learn new technologies and software either through hands on

experience or in classroom training.

Provides direct support to database users for query and reporting issues, in analyzing computer

system and network related problems. Answer staff questions in person and via phone on all

company supported applications. Determine source of computer problems (hardware, software,

user access, etc.) Advise staff on appropriate action. Serve as liaison between staff and the

MIS/IT department to resolve issues. Work one-on-one with staff on application projects. Provide

recommendations on company application purchases. Document resolutions for future reference.

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Perform hardware and software installations. Provide computer orientation to new company staff.

Supports and maintains user account information including rights, security and systems groups.

Must be able to pass TSA background check. Lifting of up to 50 pounds is occasionally required.

Must be available to travel to rural Alaska locations. Other duties as assigned.

ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A COMPLETED

EMPLOYMENT APPLICATION TO Ravn Alaska, Human Resources, 4700 Old International

Airport Road, Anchorage, AK Fax 266-8401. No phone calls please.

Ravn Alaska is an Equal Opportunity Employer. We adhere to a policy of making employment

decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability.

We assure you that your opportunity for employment with Ravn Alaska depends solely on your

qualifications.

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