10 months ago
DATE: June 1, 2017
TO: All Qualified Applicants
RE: Database Technician I
CLOSING DATE: Open Until Filled
This is a recruitment for a DB (Database) Technician I. This position will be located in
Anchorage. This is a full time, benefit eligible position. Schedule to be determined.
MINIMUM QUALIFICATIONS: High School Diploma required. Four years college in computer
/IT curriculum is desired. Detail oriented with the ability to prioritize multiple tasks. Must be able
to work with minimal supervision in a public setting with multiple employees and distractions.
Continuing education commensurate with maintaining industry knowledge in the technology field
sufficient to meet the needs of the job requirements. Minimum two years’ experience installing,
trouble shooting and overseeing Microsoft SQL 2008 or newer. Experience with Microsoft
Dynamics accounting (AKA Great Plains). Experience with other databases such as Postgres,
Informix, .NET, and Oracle, is desired. Recent experience with database front end development
such as .NET, Windows mobility, Power Builder web enabled apps and website database
interface is desired. Recent computer network work experience in Windows domains running
server 2008, 2012, 2016 and Windows 7 and 10 desktops is required. Familiarity with open
source operating systems such as Linux or BSD is desired.
MINIMUM REQUIREMENTS: Perform routine tasks to maintain company databases, computer
equipment and other peripherals. Work under immediate supervision of the Manager of IT.
Provide support to end users on a variety of issues. Maintain, analyze, troubleshoot, company
databases, and repair computer systems, hardware and computer peripherals in Anchorage and
remote network locations.
Document, maintain, upgrade or replace company databases, hardware and software systems.
Monitor database performance, patch as needed, make recommendations for performance
enhancements. Rely on instructions and pre-established guidelines to perform the functions of
the job. Must be able to quickly learn new technologies and software either through hands on
experience or in classroom training.
Provides direct support to database users for query and reporting issues, in analyzing computer
system and network related problems. Answer staff questions in person and via phone on all
company supported applications. Determine source of computer problems (hardware, software,
user access, etc.) Advise staff on appropriate action. Serve as liaison between staff and the
MIS/IT department to resolve issues. Work one-on-one with staff on application projects. Provide
recommendations on company application purchases. Document resolutions for future reference.
Perform hardware and software installations. Provide computer orientation to new company staff.
Supports and maintains user account information including rights, security and systems groups.
Must be able to pass TSA background check. Lifting of up to 50 pounds is occasionally required.
Must be available to travel to rural Alaska locations. Other duties as assigned.
ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A COMPLETED
EMPLOYMENT APPLICATION TO Ravn Alaska, Human Resources, 4700 Old International
Airport Road, Anchorage, AK Fax 266-8401. No phone calls please.
Ravn Alaska is an Equal Opportunity Employer. We adhere to a policy of making employment
decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability.
We assure you that your opportunity for employment with Ravn Alaska depends solely on your